{"description":"Documents matching 'compliance dates broadband consumer label'","count":500,"total_pages":25,"next_page_url":"https://www.federalregister.gov/api/v1/documents?conditions%5Bterm%5D=compliance+dates+broadband+consumer+label&format=json&page=2","results":[{"title":"Empowering Broadband Consumers Through Transparency; Delete, Delete, Delete","type":"Proposed Rule","abstract":"In this document, the Commission seeks comment on several changes to the broadband label rules. Specifically, the Commission proposes to eliminate requirements that providers: (1) read the label to consumers over the phone; (2) itemize state and local passthrough fees that vary by location; (3) provide information about the now- concluded Affordable Connectivity Program (ACP); (4) display labels in customer account portals; (5) make labels available in machine readable format; and (6) archive labels for at least two years after a service is no longer offered to new customers. The Commission also seeks comment on streamlining and eliminating any other label requirement, such as the multilingual display requirement, that may be unduly burdensome and costly. The Commission also proposes to end our inquiry into new requirements that would take the labels out of alignment with the authorizing statute.","document_number":"2025-21807","html_url":"https://www.federalregister.gov/documents/2025/12/03/2025-21807/empowering-broadband-consumers-through-transparency-delete-delete-delete","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2025-12-03/pdf/2025-21807.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2025-21807.pdf?1764683112","publication_date":"2025-12-03","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"directed the Commission to “require the display of <span class=\"match\">broadband</span> <span class=\"match\">consumer</span> <span class=\"match\">labels</span>.” The remaining <span class=\"match\">broadband</span> <span class=\"match\">label</span> requirements fulfill the Infrastructure Act's goals of preserving <span class=\"match\">consumer</span> access to clear, easy-to-understand, and accurate information about the cost for <span class=\"match\">broadband</span> services, empowering <span class=\"match\">consumers</span> to choose services that best meet their needs and match their budgets, and ensuring that they are informed about a service plan's offerings. \n \n 3. The Commission's experience with the <span class=\"match\">broadband</span> <span class=\"match\">labels</span> since their rollout suggests that there is room"},{"title":"Empowering Broadband Consumers Through Transparency","type":"Rule","abstract":"In this document, the Commission incorporates the compliance dates for the broadband consumer label rules per the Broadband Label Order. The rules require broadband internet access service providers to display, at the point of sale, labels that disclose certain information about broadband prices, introductory rates, data allowances, and broadband speeds, and to include links to information about their network management practices, privacy policies, and the Commission's Affordable Connectivity Program.","document_number":"2023-23415","html_url":"https://www.federalregister.gov/documents/2023/10/26/2023-23415/empowering-broadband-consumers-through-transparency","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2023-10-26/pdf/2023-23415.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2023-23415.pdf?1698237914","publication_date":"2023-10-26","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"document, the Commission incorporates the <span class=\"match\">compliance</span> <span class=\"match\">dates</span> for the <span class=\"match\">broadband</span> <span class=\"match\">consumer</span> <span class=\"match\">label</span> rules per the \n <span class=\"match\">Broadband</span> <span class=\"match\">Label</span> Order. \n The rules require <span class=\"match\">broadband</span> internet access service providers to display, at the point of sale, <span class=\"match\">labels</span> that disclose certain information about <span class=\"match\">broadband</span> prices, introductory rates, data allowances, and <span class=\"match\">broadband</span> speeds, and to include links to information about their network management practices, privacy policies, and the Commission's Affordable Connectivity Program.\n \n \n \n <span class=\"match\">DATES</span>: \n \n Effective date: \n October 26, 2023"},{"title":"Sunshine Act; Open Commission Meeting Tuesday, October 28, 2025","type":"Notice","abstract":"The Commission will consider a Notice of Proposed Rulemaking that would propose overhauling the Commission's rules for licensing space and earth stations to increase speed, predictability, and flexibility in order to support the American space economy. The Notice would propose replacing part 25 with a new rule part--part 100--that would create a \"licensing assembly line\" to process applications. 2.................... Space................ Title: Upper Microwave Flexible Use Service (SB Docket No. 25-305). Summary: The Commission will consider a Notice of Proposed Rulemaking that solicits comment on a variety of ways to encourage more intensive use of spectrum bands above 24 GHz that are shared between the terrestrial Upper Microwave Flexible Use Service (UMFUS) and the Fixed-Satellite Service (FSS). 3.................... Engineering and Title: Protecting Against Technology. National Security Threats through the Equipment Authorization Program (ET Docket No. 21-232). Summary: The Commission will consider a Second Report and Order and Second Further Notice of Proposed Rulemaking to take the next important steps in modifying our equipment authorization program to protect our networks and communications supply chain against national security threats. 4.................... Media................ Title: Fifth Next Gen TV Further Notice (GN Docket No. 16-142). Summary: The Commission will consider a Further Notice of Proposed Rulemaking that seeks comment on steps to support and accelerate the nation's ongoing voluntary, market-based broadcast television transition to Next Gen TV by removing regulatory obstacles and giving flexibility to broadcasters. 5.................... Wireline Competition. Title: Advancing IP Interconnection (WC Docket Nos. 25-304); Accelerating Network Modernization (WC Docket Nos. 25-208); and Call Authentication Trust Anchor (WC Docket No. 17- 97). Summary: The Commission will consider a Notice of Proposed Rulemaking that would examine the interconnection requirements imposed on incumbent local exchange carriers, and seek comment on ways the Commission can facilitate a successful transition to all-IP interconnection for voice services while retaining critical oversight in areas of public safety and consumer protection. 6.................... Consumer and Title: Empowering Governmental Affairs. Broadband Consumers Through Transparency (CG Docket No. 22-2). Summary: The Commission will consider a Further Notice of Proposed Rulemaking that would propose to eliminate certain broadband label requirements and seek comment on other ways to streamline the broadband label rules to reduce compliance burdens while preserving their consumer benefit. 7.................... Consumer and Title: Advanced Methods to Governmental Affairs. Target and Eliminate Unlawful Robocalls (CG Docket No. 17-59); Call Authentication Trust Anchor (WC Docket No. 17- 97); Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991 (CG Docket No. 02-278); and Dismissal of Outdated or Otherwise Moot Robocalls Petitions (CG Docket No. 25-307). Summary: The Commission will consider a Further Notice of Proposed Rulemaking and Public Notice that would propose to give consumers accurate caller name and other information to help them better understand who is calling and whether to answer the call; propose to simplify, streamline, or eliminate outdated robocalls requirements; and provide notice that the Commission intends to dismiss certain older petitions for reconsideration and applications for review related to the Telephone Consumer Protection Act. 8.................... Wireline Competition. Title: Incarcerated People's Communications Services (WC Docket Nos. 23-62); Implementation of the Martha Wright-Reed Act; and Rates for Interstate Inmate Calling Services (WC Docket Nos. 12-375). Summary: The Commission will consider a Report and Order, Order on Reconsideration, and Notice of Proposed Rulemaking that would establish new interim audio and video IPCS rate caps and correctional facilities rate additives for correctional facility cost recovery, and seek comment on establishing permanent rate caps, permanent rate additives, and continued prohibitions on site commissions and separate ancillary service charges. 9.................... Wireless Title: Deleting Obsolete Telecommunications. and Duplicative Wireless Rules (GN Docket No. 25- 133). Summary: The Commission will consider as part of the In re: Delete, Delete, Delete proceeding a Direct Final Rule that would move to delete approximately 400 primarily wireless- related rules and requirements that have sunset by operation of law; govern an expired event; regulate an obsolete technology; are no longer used in practice by the FCC or licensees; or are otherwise duplicative, outdated, or unnecessary. These rules pertain to a wide variety of now- defunct topics including regulatory reporting requirements, technology that is no longer used, and dates pertaining to transition plans, cost- sharing obligations, pilot programs, equipment requirements, and registration procedures that have long ago passed. ------------------------------------------------------------------------","document_number":"2025-20435","html_url":"https://www.federalregister.gov/documents/2025/11/20/2025-20435/sunshine-act-open-commission-meeting-tuesday-october-28-2025","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2025-11-20/pdf/2025-20435.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2025-20435.pdf?1763482515","publication_date":"2025-11-20","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"oversight in areas of public safety and <span class=\"match\">consumer</span> protection.\n \n \n \n \n 6 \n <span class=\"match\">Consumer</span> and Governmental Affairs \n \n Title: \n Empowering <span class=\"match\">Broadband</span> <span class=\"match\">Consumers</span> Through Transparency (CG Docket No. 22-2).\n \n Summary: \n The Commission will consider a Further Notice of Proposed Rulemaking that would propose to eliminate certain <span class=\"match\">broadband</span> <span class=\"match\">label</span> requirements and seek comment on other ways to streamline the <span class=\"match\">broadband</span> <span class=\"match\">label</span> rules to reduce <span class=\"match\">compliance</span> burdens while preserving their <span class=\"match\">consumer</span> benefit.\n \n \n \n \n 7 \n <span class=\"match\">Consumer</span> and Governmental Affairs \n \n Title: \n Advanced"},{"title":"Improving Customer Service and Protecting Consumers Through Onshoring","type":"Proposed Rule","abstract":"In this document, the Federal Communications Commission (Commission) proposes actions that would encourage and facilitate the onshoring of foreign call centers. Specifically, the Commission proposes rules and otherwise explore ways to improve customer service communications and better protect consumers' sensitive personal information by limiting use of foreign call centers and by improving standards applicable to a company's remaining foreign call center operations. It also seeks comment on extending these protections to modes of customer service communications other than calls, such as emails, texts, and on-line chats, and on ideas to deter scam and other unlawful calls made to the United States from foreign countries. Finally, it explore steps we can take to financially deter unlawful foreign-originated calls, such as bond requirements. The Commission proposes to apply these requirements to providers of telecommunications services, CMRS, interconnected VoIP service, cable television service, and DBS services, or affiliates of such providers. It also proposes to apply these requirements to the use of foreign call centers for consumer communications relating to internet access service offered by any of the foregoing providers or their affiliates and seeks comment on whether it should extend some or all of the proposed rules to providers of other types of services.","document_number":"2026-07960","html_url":"https://www.federalregister.gov/documents/2026/04/23/2026-07960/improving-customer-service-and-protecting-consumers-through-onshoring","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2026-04-23/pdf/2026-07960.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2026-07960.pdf?1776861922","publication_date":"2026-04-23","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"requirements for DBS providers.\n \n \n <span class=\"match\">Broadband</span> <span class=\"match\">Label</span>. \n Section 60504 of the Infrastructure Investment and Jobs Act directed the Commission to adopt regulations requiring “the display of <span class=\"match\">broadband</span> <span class=\"match\">consumer</span> <span class=\"match\">labels</span>, as described in the Public Notice of the Commission issued on April 4, 2016 (DA 16-357), to disclose to <span class=\"match\">consumers</span> information regarding <span class=\"match\">broadband</span> internet access service plans.” The referenced public notice had approved, with modifications, the <span class=\"match\">consumer</span> <span class=\"match\">broadband</span> <span class=\"match\">labels</span> proposed by the Commission's <span class=\"match\">Consumer</span> Advisory Committee (CAC), which,"},{"title":"Empowering Broadband Consumers Through Transparency","type":"Rule","abstract":"In this document, the Commission announces the compliance dates for the rules implementing the Infrastructure Investment and Jobs Act per the Broadband Label Order. The rules require broadband internet access service providers (providers) to display, at the point of sale, labels that disclose certain information about broadband prices, introductory rates, data allowances, and broadband speeds, and to include links to information about their network management practices, privacy policies, and the Commission's Affordable Connectivity Program.","document_number":"2023-21682","html_url":"https://www.federalregister.gov/documents/2023/10/10/2023-21682/empowering-broadband-consumers-through-transparency","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2023-10-10/pdf/2023-21682.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2023-21682.pdf?1696536972","publication_date":"2023-10-10","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"ACTION: \n Final rule; announcement of <span class=\"match\">compliance</span> <span class=\"match\">dates</span>. \n \n \n SUMMARY: \n \n In this document, the Commission announces the <span class=\"match\">compliance</span> <span class=\"match\">dates</span> for the rules implementing the Infrastructure Investment and Jobs Act per the \n <span class=\"match\">Broadband</span> <span class=\"match\">Label</span> Order. \n The rules require <span class=\"match\">broadband</span> internet access service providers (providers) to display, at the point of sale, <span class=\"match\">labels</span> that disclose certain information about <span class=\"match\">broadband</span> prices, introductory rates, data allowances, and <span class=\"match\">broadband</span> speeds, and to include links to information about their network management practices"},{"title":"Empowering Broadband Consumers Through Transparency","type":"Rule","abstract":"In this document, the Federal Communications Commission (Commission) addresses three petitions requesting that the Commission clarify and/or reconsider certain of its broadband consumer label requirements. Specifically, we affirm our determinations that providers must itemize monthly discretionary fees on the label and state how much data is provided with the service plan, as outlined by the label template. We also clarify that E-Rate and Rural Health Care (RHC) Program service providers are not required to include a broadband label for enterprise and special access services provided through those programs. In addition, we revise the Commission's requirement to document each instance when a provider directs a consumer to a label at an alternative sales channel and to retain such documentation for two years. And we make clear that providers that opt to include government taxes in their monthly base price may state on the label that government taxes are included. Our actions preserve consumer access to clear, easy-to-understand, and accurate information about the cost for broadband services and will empower consumers to choose services that best meet their needs and match their budgets.","document_number":"2023-20115","html_url":"https://www.federalregister.gov/documents/2023/09/18/2023-20115/empowering-broadband-consumers-through-transparency","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2023-09-18/pdf/2023-20115.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2023-20115.pdf?1694782077","publication_date":"2023-09-18","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"(DA 16-357), to disclose to <span class=\"match\">consumers</span> information regarding <span class=\"match\">broadband</span> internet access service plans.” In response to the Infrastructure Act, the Commission adopted the \n <span class=\"match\">Broadband</span> <span class=\"match\">Label</span> Order, \n requiring <span class=\"match\">broadband</span> <span class=\"match\">labels</span> so that <span class=\"match\">consumers</span> have access to clear, easy-to-understand, and accurate information about <span class=\"match\">broadband</span> services that encourages competition, innovation, low prices, and high-quality services. The information <span class=\"match\">broadband</span> internet service providers (ISPs) are required to include in the <span class=\"match\">labels</span> empowers <span class=\"match\">consumers</span> to choose services that best"},{"title":"Empowering Broadband Consumers Through Transparency","type":"Rule","abstract":"In this document, the Federal Communications Commission (Commission) amends its rules to update the template for the recently adopted broadband consumer label. The revised label template reflects a new Affordable Connectivity Program (ACP) application landing page. This action does not modify or otherwise change any entity's underlying responsibilities under the Broadband Label Order. It simply ensures that broadband internet access service providers know as early as possible what content must be displayed in the labels.","document_number":"2023-16449","html_url":"https://www.federalregister.gov/documents/2023/08/07/2023-16449/empowering-broadband-consumers-through-transparency","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2023-08-07/pdf/2023-16449.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2023-16449.pdf?1691153117","publication_date":"2023-08-07","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"the recently adopted <span class=\"match\">broadband</span> <span class=\"match\">consumer</span> <span class=\"match\">label</span>. The revised <span class=\"match\">label</span> template reflects a new Affordable Connectivity Program (ACP) application landing page. This action does not modify or otherwise change any entity's underlying responsibilities under the \n <span class=\"match\">Broadband</span> <span class=\"match\">Label</span> Order. \n It simply ensures that <span class=\"match\">broadband</span> internet access service providers know as early as possible what content must be displayed in the <span class=\"match\">labels</span>.\n \n \n \n <span class=\"match\">DATES</span>: \n \n \n Effective date: \n September 6, 2023.\n \n \n <span class=\"match\">Compliance</span> date: \n FCC will announce <span class=\"match\">compliance</span> <span class=\"match\">dates</span> for the amendments"},{"title":"Alcohol Facts Statements in the Labeling of Wines, Distilled Spirits, and Malt Beverages","type":"Proposed Rule","abstract":"The Alcohol and Tobacco Tax and Trade Bureau (TTB) proposes to require disclosure of per-serving alcohol, calorie, and nutrient content information in an \"Alcohol Facts\" statement on all alcohol beverage labels subject to TTB's regulatory authority under the Federal Alcohol Administration Act (FAA Act). This rulemaking responds to the Department of the Treasury's February 2022 report on \"Competition in the Markets for Beer, Wine, and Spirits,\" which recommended that TTB revive or initiate rulemaking on alcohol content, nutritional content, and appropriate serving sizes for alcohol beverage labels. Pursuant to its authorities under both the FAA Act and the Internal Revenue Code of 1986, TTB is also proposing mandatory alcohol content statements for certain types of malt beverages, beer, and wine that are not currently required to be labeled with an alcohol content statement. TTB proposes a compliance date of 5 years from the date that a final rule resulting from this proposal is published in the Federal Register.","document_number":"2025-00957","html_url":"https://www.federalregister.gov/documents/2025/01/17/2025-00957/alcohol-facts-statements-in-the-labeling-of-wines-distilled-spirits-and-malt-beverages","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2025-01-17/pdf/2025-00957.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2025-00957.pdf?1737035117","publication_date":"2025-01-17","agencies":[{"raw_name":"DEPARTMENT OF THE TREASURY","name":"Treasury Department","id":497,"url":"https://www.federalregister.gov/agencies/treasury-department","json_url":"https://www.federalregister.gov/api/v1/agencies/497","parent_id":null,"slug":"treasury-department"},{"raw_name":"Alcohol and Tobacco Tax and Trade Bureau","name":"Alcohol and Tobacco Tax and Trade Bureau","id":18,"url":"https://www.federalregister.gov/agencies/alcohol-and-tobacco-tax-and-trade-bureau","json_url":"https://www.federalregister.gov/api/v1/agencies/18","parent_id":497,"slug":"alcohol-and-tobacco-tax-and-trade-bureau"}],"excerpts":"concern to <span class=\"match\">consumers</span>, while not addressing issues in which <span class=\"match\">consumers</span> were interested, such as Serving Facts.\n \n \n CSPI, the <span class=\"match\">Consumer</span> Federation of America, and the National <span class=\"match\">Consumers</span> League commented on Notice No. 176 in a letter dated February 22, 2019, which was directed to the Secretary of the Treasury (the 2019 CSPI comment).\n 14 \n \n This comment stated that while the <span class=\"match\">consumer</span> organizations supported the modernization of the <span class=\"match\">labeling</span> regulations, Notice No. 176 “falls dramatically short of what is needed to truly `modernize' alcohol <span class=\"match\">labeling</span> by failing"},{"title":"Safeguarding and Securing the Open Internet; Restoring Internet Freedom","type":"Rule","abstract":"In this document, the Federal Communications Commission (Commission or FCC) adopts a Declaratory Ruling, Report and Order, Order, and Order on Reconsideration that reestablishes the Commission's authority over broadband internet access service (BIAS). The Declaratory Ruling classifies broadband internet access service as a telecommunications service under Title II of the Communications Act, providing the Commission with additional authority to safeguard national security, advance public safety, protect consumers, and facilitate broadband deployment. The Order establishes broad, tailored forbearance of the Commission's application of Title II to broadband providers while maintaining Title II provisions the Commission needs to fulfill its obligations and objectives. The Report and Order reinstates straightforward, clear rules that prohibit blocking, throttling, or engaging in paid or affiliated prioritization arrangements, adopts certain enhancements to the transparency rule, and reinstates a general conduct standard that prohibits unreasonable interference or unreasonable disadvantage to consumers or edge providers. The Order on Reconsideration partially grants and otherwise dismisses as moot four petitions for reconsideration filed in response to the 2020 Restoring Internet Freedom Remand Order.","document_number":"2024-10674","html_url":"https://www.federalregister.gov/documents/2024/05/22/2024-10674/safeguarding-and-securing-the-open-internet-restoring-internet-freedom","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2024-05-22/pdf/2024-10674.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2024-10674.pdf?1716295515","publication_date":"2024-05-22","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"providers is about what <span class=\"match\">consumers</span> understand is the integrated finished product, not what discrete capabilities a BIAS provider claims itself to be offering. \n \n 130. USTelecom claims we assert that evidence of <span class=\"match\">consumer</span> perception shows that <span class=\"match\">consumers</span> perceive DNS as separable from BIAS, which it says contradicts USTelecom's survey about <span class=\"match\">consumer</span> perception of DNS, but we do no such thing. Rather, we explicitly state here and above that <span class=\"match\">consumer</span> perception is evaluated on how <span class=\"match\">consumers</span> perceive the entire offering, not how <span class=\"match\">consumers</span> perceive the individual"},{"title":"Cybersecurity Labeling for Internet of Things","type":"Proposed Rule","abstract":"In this document, the Federal Communications Commission (Commission) proposes measures to improve consumer confidence and understanding of the security of their connected devices--commonly known as Internet of Things (IoT) devices--that are woven into the fabric of their everyday lives. To provide consumers with the peace of mind that the technology being brought into their homes is reasonably secure, and to help guard against risks to communications, the Commission proposes a voluntary cybersecurity labeling program that would provide easily understood, accessible information to consumers on the relative security of an IoT device or product, and assure consumers that manufacturers of devices bearing the Commission's IoT cybersecurity label adhere to widely accepted cybersecurity standards. In this regard, the Commission's cybersecurity labeling program would help consumers compare IoT devices and make informed purchasing decisions, drive consumers toward purchasing devices with greater security, incentivize manufacturers to meet higher cybersecurity standards to meet market demand, and encourage retailers to market secure devices. The proposed IoT label would offer a trusted, government-backed symbol for devices that comply with IoT cybersecurity standards.","document_number":"2023-18357","html_url":"https://www.federalregister.gov/documents/2023/08/25/2023-18357/cybersecurity-labeling-for-internet-of-things","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2023-08-25/pdf/2023-18357.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2023-18357.pdf?1692881134","publication_date":"2023-08-25","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"seeks to ensure <span class=\"match\">consumers</span> have up-to-date information regarding the participating device or product, and to address end-of-life issues for devices previously approved, but that no longer warrant continued authorization to use the <span class=\"match\">label</span>. Should the <span class=\"match\">label</span> include the specific date, or the year, the <span class=\"match\">label</span> was awarded to help notify <span class=\"match\">consumers</span> how fresh the authorization is? Should the FCC IoT <span class=\"match\">labels</span> on the device or product have an expiration date? How does the Commission ensure <span class=\"match\">consumers</span> are aware of when a device with an FCC IoT <span class=\"match\">label</span> is no longer maintained"},{"title":"Empowering Broadband Consumers Through Transparency","type":"Rule","abstract":"In this document, the Federal Communications Commission (Commission or FCC) adopts rules as required by the Infrastructure Investment and Jobs Act (Infrastructure Act) to help consumers comparison shop among broadband services. Specifically, the rules require broadband internet service providers (ISPs) to display, at the point of sale, a broadband consumer label containing critical information about the provider's service offerings, including information about pricing, introductory rates, data allowances, performance metrics, and whether the provider participates in the Affordable Connectivity Program (ACP).","document_number":"2022-26854","html_url":"https://www.federalregister.gov/documents/2022/12/16/2022-26854/empowering-broadband-consumers-through-transparency","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2022-12-16/pdf/2022-26854.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2022-26854.pdf?1671111922","publication_date":"2022-12-16","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"burdensome for providers to implement. Thus, all <span class=\"match\">broadband</span> internet access service providers are required to display the same <span class=\"match\">label</span> format as described below. \n 1. Content \n a. Pricing \n \n 12. \n Service Plan Name. \n As with the 2016 <span class=\"match\">labels</span> (\n See NPRM, \n Fixed <span class=\"match\">Broadband</span> <span class=\"match\">Consumer</span> Disclosure <span class=\"match\">Label</span> From the 2016 Public Notice and Mobile <span class=\"match\">Broadband</span> <span class=\"match\">Consumer</span> Disclosure <span class=\"match\">Label</span> From the 2016 Public Notice), the Commission requires providers to identify the name of the service plan at \n \n the top of the <span class=\"match\">label</span>. <span class=\"match\">Broadband</span> service providers generally offer many different"},{"title":"Empowering Broadband Consumers Through Transparency","type":"Proposed Rule","abstract":"In this document, the Commission seeks comment on additional proposals to implement the Infrastructure Investment and Jobs Act (Infrastructure Act). Specifically, the Commission seeks comment on refining broadband consumer labels to include more comprehensive information on pricing, bundled plans, label accessibility, performance characteristics, service reliability, cybersecurity, network management and privacy issues, the availability of labels in multiple languages, and whether the labels should be interactive or otherwise formatted differently so the information contained in them is clearer and conveyed more effectively.","document_number":"2022-26853","html_url":"https://www.federalregister.gov/documents/2022/12/16/2022-26853/empowering-broadband-consumers-through-transparency","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2022-12-16/pdf/2022-26853.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2022-26853.pdf?1671111922","publication_date":"2022-12-16","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"What standards or best practices should be used to benchmark a <span class=\"match\">broadband</span> service's security posture? How should <span class=\"match\">broadband</span> <span class=\"match\">labels</span> describe or depict the security of a <span class=\"match\">broadband</span> service to make that information as easy as possible for <span class=\"match\">consumers</span> to understand? Should <span class=\"match\">broadband</span> <span class=\"match\">labels</span> warn <span class=\"match\">consumers</span> if an ISP has left certain cyber risks unmitigated by reasonable security measures? If this information is to be made available to <span class=\"match\">consumers</span>, would including a link on the <span class=\"match\">label</span> to direct <span class=\"match\">consumers</span> to the provider's website be sufficient?\n \n \n 16. \n Other Service"},{"title":"The Infrastructure Investment and Jobs Act: Prevention and Elimination of Digital Discrimination","type":"Rule","abstract":"In this document, the Federal Communications Commission (Commission) adopts rules pursuant to section 60506 of the Infrastructure Investment and Jobs Act (Infrastructure Act) that establish a framework to facilitate equal access to broadband internet access service by preventing digital discrimination of access. These rules address policies and practices that impede equal access to broadband, while taking into account issues of technical and economic feasibility that pose serious challenges to full achievement of the equal access objective. The rules constitute an effective, balanced means to accomplish Congress's objective of ensuring that historically unserved and underserved communities throughout the Nation have equal opportunity to receive high-speed broadband service comparable to that received by others, without discrimination as to the terms and conditions on which that service is received.","document_number":"2023-28835","html_url":"https://www.federalregister.gov/documents/2024/01/22/2023-28835/the-infrastructure-investment-and-jobs-act-prevention-and-elimination-of-digital-discrimination","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2024-01-22/pdf/2023-28835.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2023-28835.pdf?1705671914","publication_date":"2024-01-22","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"track <span class=\"match\">broadband</span> deployment projects to ensure that <span class=\"match\">broadband</span> is deployed in historically unserved and underserved areas. Title V, entitled “<span class=\"match\">Broadband</span> Affordability,” addresses affordability of <span class=\"match\">broadband</span> internet for low-income <span class=\"match\">consumers</span>. In addition to expanding funding to offset the cost of <span class=\"match\">broadband</span> internet for low-income households through the Affordable Connectivity Program (ACP), Title V promotes transparency by requiring the Commission to adopt rules for <span class=\"match\">broadband</span> providers to display easy-to-understand <span class=\"match\">labels</span> that allow <span class=\"match\">consumers</span> to comparison"},{"title":"Unified Agenda of Federal Regulatory and Deregulatory Actions-Spring 2025","type":"Notice","abstract":"Pursuant to the Regulatory Flexibility Act (RFA; 5 U.S.C 601- 612) the Federal Communications Commission is required to publish a regulatory flexibility agenda twice-yearly in the Federal Register describing any regulatory proceedings under development or review which are likely to have a significant economic impact on a substantial number of small entities. 5 U.S.C. 602. In addition, Executive Order 12866, Regulatory Planning and Review (Sep. 30, 1993), requires each agency to publish, twice yearly, a regulatory agenda (Agenda) of regulations under development or review during the next year which will be included in the Unified Agenda of Regulatory and Deregulatory Actions (Unified Agenda). 58 FR 51735 (Oct. 4, 1993). The Agenda required by Executive Order 12866 must include all regulations the agency expects to develop or review during the next 12 months, regardless of whether they may have a significant economic impact on a substantial number of small entities. E.O. 12866 provides that agencies may combine this agenda with the regulatory flexibility agenda required under the RFA. To help keep the public informed of significant rulemaking proceedings and meet its obligations under the RFA and E.O. 12866, the Commission has prepared Agenda entries providing a brief description and summary of each regulatory activity that is currently planned for the 12 months, subject to revision, including the objectives and legal basis for each, and the name and telephone number of an agency official who is knowledgeable about items in the agenda. The Commission's Agenda entries published in the Federal Register are only those entries for rules that are likely to have a significant economic impact on a substantial number of small entities pursuant to the RFA. The Commission's complete list of regulatory and deregulatory actions for the Unified Agenda will be published on the internet in a searchable format at www.reginfo.gov.","document_number":"2025-18318","html_url":"https://www.federalregister.gov/documents/2025/09/22/2025-18318/unified-agenda-of-federal-regulatory-and-deregulatory-actions-spring-2025","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2025-09-22/pdf/2025-18318.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2025-18318.pdf?1758285917","publication_date":"2025-09-22","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"88 FR 52043 \n \n \n Order of Reconsideration \n 09/18/23 \n 88 FR 63853 \n \n \n Public Notice Announcing <span class=\"match\">Compliance</span> <span class=\"match\">Dates</span> \n 10/10/23 \n 88 FR 69883 \n \n \n Public Notice Incorporating <span class=\"match\">Compliance</span> <span class=\"match\">Dates</span> \n 10/26/23 \n 88 FR 73534 \n \n \n Public Notice Announcing <span class=\"match\">Compliance</span> <span class=\"match\">Dates</span>, DA 914, rel \n 09/10/24 \n \n \n Next Action Undetermined \n To Be Determined \n \n \n Regulatory Flexibility Analysis Required: Yes \n Agency Contact: Zac Champ, Deputy Division Chief, <span class=\"match\">Consumer</span> &amp; Governmental Affairs Bureau, Federal Communications Commission, 45 L Street NE, Washington, DC"},{"title":"Safeguarding and Securing the Open Internet","type":"Proposed Rule","abstract":"In this document, the Federal Communications Commission's (Commission) adopted a Notice of Proposed Rulemaking (NPRM) that proposes to reestablish the Commission's authority over broadband internet access service by classifying it as a telecommunications service under Title II of the Communications Act. This NPRM proposes to classify broadband internet access service as a telecommunications service and provide the Commission with authority necessary to safeguard the open internet, advance national security, and protect public safety. The NPRM also proposes to reestablish conduct rules for internet service providers that would provide a national approach for safeguarding internet openness.","document_number":"2023-23630","html_url":"https://www.federalregister.gov/documents/2023/11/03/2023-23630/safeguarding-and-securing-the-open-internet","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2023-11-03/pdf/2023-23630.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2023-23630.pdf?1698929118","publication_date":"2023-11-03","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"Commission's decision to reclassify <span class=\"match\">broadband</span> as a telecommunications service.” As the D.C. Circuit recognized, “[e]ven the most limited examination of contemporary <span class=\"match\">broadband</span> usage reveals that <span class=\"match\">consumers</span> rely on the service primarily to access third-party content.” We believe that the increased importance of BIAS to <span class=\"match\">consumers</span> since the onset of the pandemic shows that <span class=\"match\">consumers</span>' perception and use of BIAS as a standalone telecommunications service is even more pronounced now than it was in 2015. Indeed, <span class=\"match\">consumers</span>' use of BIAS today appears to go to"},{"title":"Required Rulemaking on Personal Financial Data Rights","type":"Rule","abstract":"The Consumer Financial Protection Bureau (CFPB) is issuing a final rule to carry out the personal financial data rights established by the Consumer Financial Protection Act of 2010 (CFPA). The final rule requires banks, credit unions, and other financial service providers to make consumers' data available upon request to consumers and authorized third parties in a secure and reliable manner; defines obligations for third parties accessing consumers' data, including important privacy protections; and promotes fair, open, and inclusive industry standards.","document_number":"2024-25079","html_url":"https://www.federalregister.gov/documents/2024/11/18/2024-25079/required-rulemaking-on-personal-financial-data-rights","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2024-11-18/pdf/2024-25079.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2024-25079.pdf?1731678320","publication_date":"2024-11-18","agencies":[{"raw_name":"Consumer Financial Protection Bureau","name":"Consumer Financial Protection Bureau","id":573,"url":"https://www.federalregister.gov/agencies/consumer-financial-protection-bureau","json_url":"https://www.federalregister.gov/api/v1/agencies/573","parent_id":null,"slug":"consumer-financial-protection-bureau"}],"excerpts":"rule uses the term “<span class=\"match\">consumer</span> interface” as a <span class=\"match\">label</span> for the functionality with respect to <span class=\"match\">consumer</span> access. In neither case does the rule require the use of any particular technology. \n Authorized Third Parties \n To become an authorized third party, a third party must seek access to covered data on behalf of a <span class=\"match\">consumer</span> to provide a product or service that the <span class=\"match\">consumer</span> requested and: (1) provide the <span class=\"match\">consumer</span> with an authorization disclosure containing certain key terms of the data access; (2) provide a statement to the <span class=\"match\">consumer</span> in the authorization"},{"title":"Schools and Libraries Cybersecurity Pilot Program","type":"Rule","abstract":"In this document, the Federal Communications Commission (Commission or FCC) stablishes the Schools and Libraries Cybersecurity Pilot Program (Pilot or Pilot Program). The Pilot Program will enable the Commission to evaluate the impact that using Universal Service Fund (USF or Fund) support for eligible cybersecurity services and equipment will have on protecting school and library broadband networks and data. In so doing, the Commission seeks to address the apparent needs of schools and libraries for additional support for cybersecurity services and equipment, while evaluating the impact that providing that support would have on the USF.","document_number":"2024-15866","html_url":"https://www.federalregister.gov/documents/2024/07/30/2024-15866/schools-and-libraries-cybersecurity-pilot-program","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2024-07-30/pdf/2024-15866.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2024-15866.pdf?1722257112","publication_date":"2024-07-30","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"Providers, Wired <span class=\"match\">Broadband</span> internet Access Service Providers (Wired ISPs), Wireless <span class=\"match\">Broadband</span> internet Access Service Providers (Wireless ISPs or WISPs), internet Service Providers (Non-<span class=\"match\">Broadband</span>), Vendors of Infrastructure Development or Network Buildout, Telephone Apparatus Manufacturing, Custom Computer Programming Services, Other Computer Related Services (Except Information Technology Value Added Resellers), Information Technology Value Added Resellers, Software Publishers. \n 138. While the Commission sought to minimize <span class=\"match\">compliance</span> burdens on small"},{"title":"Impact of L-Band MSS ‘Direct-to-Device’ Operations on GPS","type":"Notice","abstract":"The National Telecommunications and Information Administration (NTIA) is seeking information and public comment on the potential impact on the GPS L1 signal at 1575.42 MHz of the increasing deployment of mobile devices capable of operating on satellite systems in the L- band at 1610-1660.5 MHz. Under current FCC rules, these devices are permitted to operate subject to a substantially less restrictive out- of-band emission limit than similar devices transmitting on the same frequencies and connecting to terrestrial base station systems. NTIA is seeking public comment on the risk of interference posed by this increased deployment of mobile devices capable of operating on L-band satellite systems at 1610-1660.5 MHz, as well as potential mitigation options to safeguard GPS systems while facilitating the potential benefits of direct-to-device services (D2D services).","document_number":"2024-30760","html_url":"https://www.federalregister.gov/documents/2024/12/27/2024-30760/impact-of-l-band-mss-direct-to-device-operations-on-gps","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2024-12-27/pdf/2024-30760.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2024-30760.pdf?1735220717","publication_date":"2024-12-27","agencies":[{"raw_name":"DEPARTMENT OF COMMERCE","name":"Commerce Department","id":54,"url":"https://www.federalregister.gov/agencies/commerce-department","json_url":"https://www.federalregister.gov/api/v1/agencies/54","parent_id":null,"slug":"commerce-department"},{"raw_name":"National Telecommunications and Information Administration","name":"National Telecommunications and Information Administration","id":373,"url":"https://www.federalregister.gov/agencies/national-telecommunications-and-information-administration","json_url":"https://www.federalregister.gov/api/v1/agencies/373","parent_id":54,"slug":"national-telecommunications-and-information-administration"}],"excerpts":"distributed to users unless it conspicuously bears the following warning: `This device must be turned off at all times while on board aircraft.' ” \n Unfortunately, many <span class=\"match\">consumers</span> are not familiar with the FCC rules. Furthermore, the E-<span class=\"match\">LABEL</span> Act permits warnings such as that required in 47 CFR 25.285 to be made available to the users digitally through a screen on a device display. This E-<span class=\"match\">LABEL</span> provision makes it unlikely that the warning will be seen by most users. For instance, despite the Motorola Defy Satellite Link dongle being compliant with 47 CFR"},{"title":"Incarcerated People's Communication Services; Implementation of the Martha Wright-Reed Act; Rates for Interstate Inmate Calling Services","type":"Rule","abstract":"In this document, the Federal Communications Commission (Commission) adopts rules addressing all intrastate, interstate, and international audio and video incarcerated people's communication services (IPCS), including video visitation services. The reforms include adopting permanent rate caps for audio IPCS and interim rate caps for video; prohibiting IPCS providers from making site commission payments associated with IPCS and preempting state and local laws and regulations requiring such commissions; prohibiting IPCS providers from imposing any separate ancillary service charges on IPCS consumers; strengthening the Commission's requirements for access to IPCS by incarcerated people with disabilities; permitting IPCS providers to offer optional alternate pricing plans that comply with the rate caps; strengthening existing consumer disclosure and inactive account requirements; revising the existing annual reporting and certification requirements; facilitating enforcement of the new IPCS rules; and delegating authority to the Commission's Wireline Competition Bureau (WCB), Consumer and Governmental Affairs Bureau (CGB), and Office of Economics and Analytics (OEA).","document_number":"2024-19037","html_url":"https://www.federalregister.gov/documents/2024/09/20/2024-19037/incarcerated-peoples-communication-services-implementation-of-the-martha-wright-reed-act-rates-for","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2024-09-20/pdf/2024-19037.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2024-19037.pdf?1726663521","publication_date":"2024-09-20","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"ViaPath proposes, which would allow providers to impose additional charges on <span class=\"match\">consumers</span> or to mark up their authorized fees, mandatory taxes, or mandatory fees before recovering them from <span class=\"match\">consumers</span>. Indeed, a recent class action lawsuit alleges that an IPCS provider charges <span class=\"match\">consumers</span> inflated fees under the guise of taxes. The rules we adopt today do not alter the circumstances in which providers may pass authorized fees, mandatory taxes, \n \n and mandatory fees through to <span class=\"match\">consumers</span>. We therefore conclude that the statute requires us to consider the totality"},{"title":"Patient Protection and Affordable Care Act, HHS Notice of Benefit and Payment Parameters for 2025; Updating Section 1332 Waiver Public Notice Procedures; Medicaid; Consumer Operated and Oriented Plan (CO-OP) Program; and Basic Health Program","type":"Rule","abstract":"This final rule includes payment parameters and provisions related to the HHS-operated risk adjustment program, as well as 2025 user fee rates for issuers offering qualified health plans (QHPs) through federally facilitated Exchanges (FFEs) and State-based Exchanges on the Federal platform (SBE-FPs). This final rule also includes requirements related to the auto re-enrollment hierarchy; essential health benefits; failure to file Federal income taxes to reconcile advance payments of the premium tax credit (APTC); non- standardized plan option limits in the FFEs and SBE-FPs and a related exceptions process; standardized plan options in the FFEs and SBE-FPs; special enrollment periods (SEPs); direct enrollment (DE) entities supporting Exchange applications and enrollments; the Insurance Affordability Program enrollment eligibility verification process; requirements for agents, brokers, web-brokers, and DE entities assisting Exchange consumers; network adequacy; public notice procedures for section 1332 waivers; prescription drug benefits; updates to the Consumer Operated and Oriented Plan (CO-OP) Program; and State flexibility on the effective date of coverage in the Basic Health Program (BHP).","document_number":"2024-07274","html_url":"https://www.federalregister.gov/documents/2024/04/15/2024-07274/patient-protection-and-affordable-care-act-hhs-notice-of-benefit-and-payment-parameters-for-2025","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2024-04-15/pdf/2024-07274.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2024-07274.pdf?1712351231","publication_date":"2024-04-15","agencies":[{"raw_name":"DEPARTMENT OF THE TREASURY","name":"Treasury Department","id":497,"url":"https://www.federalregister.gov/agencies/treasury-department","json_url":"https://www.federalregister.gov/api/v1/agencies/497","parent_id":null,"slug":"treasury-department"},{"raw_name":"DEPARTMENT OF HEALTH AND HUMAN SERVICES","name":"Health and Human Services Department","id":221,"url":"https://www.federalregister.gov/agencies/health-and-human-services-department","json_url":"https://www.federalregister.gov/api/v1/agencies/221","parent_id":null,"slug":"health-and-human-services-department"},{"raw_name":"Centers for Medicare & Medicaid Services","name":"Centers for Medicare & Medicaid Services","id":45,"url":"https://www.federalregister.gov/agencies/centers-for-medicare-medicaid-services","json_url":"https://www.federalregister.gov/api/v1/agencies/45","parent_id":221,"slug":"centers-for-medicare-medicaid-services"},{"raw_name":"Office of the Secretary"}],"excerpts":"representatives must be able to assist <span class=\"match\">consumers</span> with their QHP application, which includes providing <span class=\"match\">consumers</span> information on their APTC and CSR eligibility, helping <span class=\"match\">consumers</span> understand their QHP options, helping <span class=\"match\">consumers</span> select a QHP, and helping <span class=\"match\">consumers</span> submit QHP enrollment applications to the Exchange. We are finalizing these standards with modifications.\n \n \n Currently, § 155.205(a) requires that Exchanges provide for operation of a <span class=\"match\">consumer</span>-accessible, toll-free call center that addresses the needs of <span class=\"match\">consumers</span> requesting assistance. For a State"}]}