{"description":"Documents matching 'foreign call centers consumer communications'","count":2770,"total_pages":50,"next_page_url":"https://www.federalregister.gov/api/v1/documents?conditions%5Bterm%5D=foreign+call+centers+consumer+communications&format=json&page=2","results":[{"title":"Improving Customer Service and Protecting Consumers Through Onshoring","type":"Proposed Rule","abstract":"In this document, the Federal Communications Commission (Commission) proposes actions that would encourage and facilitate the onshoring of foreign call centers. Specifically, the Commission proposes rules and otherwise explore ways to improve customer service communications and better protect consumers' sensitive personal information by limiting use of foreign call centers and by improving standards applicable to a company's remaining foreign call center operations. It also seeks comment on extending these protections to modes of customer service communications other than calls, such as emails, texts, and on-line chats, and on ideas to deter scam and other unlawful calls made to the United States from foreign countries. Finally, it explore steps we can take to financially deter unlawful foreign-originated calls, such as bond requirements. The Commission proposes to apply these requirements to providers of telecommunications services, CMRS, interconnected VoIP service, cable television service, and DBS services, or affiliates of such providers. It also proposes to apply these requirements to the use of foreign call centers for consumer communications relating to internet access service offered by any of the foregoing providers or their affiliates and seeks comment on whether it should extend some or all of the proposed rules to providers of other types of services.","document_number":"2026-07960","html_url":"https://www.federalregister.gov/documents/2026/04/23/2026-07960/improving-customer-service-and-protecting-consumers-through-onshoring","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2026-04-23/pdf/2026-07960.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2026-07960.pdf?1776861922","publication_date":"2026-04-23","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"transferred from a <span class=\"match\">foreign</span> <span class=\"match\">call</span> <span class=\"match\">center</span> to a <span class=\"match\">call</span> <span class=\"match\">center</span> located within the U.S. and vice versa? What percentage of total <span class=\"match\">calls</span> is transferred from a <span class=\"match\">foreign</span> <span class=\"match\">call</span> <span class=\"match\">center</span> to a <span class=\"match\">call</span> <span class=\"match\">center</span> located within the U.S. at the request of the customer? In answering these questions regarding percentages of <span class=\"match\">calls</span>, providers are encouraged also to provide quantities of <span class=\"match\">calls</span>. Which providers have a policy of transferring <span class=\"match\">calls</span> from a <span class=\"match\">foreign</span> <span class=\"match\">call</span> <span class=\"match\">center</span> to a <span class=\"match\">call</span> <span class=\"match\">center</span> in the U.S.? If a provider has such a policy, does it disclose the policy at the beginning of each"},{"title":"Protecting Our Communications Networks by Promoting Transparency Regarding Foreign Adversary Control","type":"Rule","abstract":"In this document, the Federal Communications Commission (Commission or FCC) addresses the risks of foreign adversary control of Commission-granted licenses and authorizations by adopting rules requiring a broad range of holders of such licenses, authorizations, or approvals to attest whether they are owned by, controlled by, or subject to the jurisdiction or direction of a foreign adversary, and, if so, to disclose additional information about such foreign adversary control. Among other things, the Commission defines categories of licenses and authorizations that are subject to the rules, and establishes a streamlined process by which license and authorization holders should file their foreign adversary control attestations and disclosures.","document_number":"2026-06992","html_url":"https://www.federalregister.gov/documents/2026/04/10/2026-06992/protecting-our-communications-networks-by-promoting-transparency-regarding-foreign-adversary-control","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2026-04-10/pdf/2026-06992.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2026-06992.pdf?1775738718","publication_date":"2026-04-10","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"which specifically identifies “<span class=\"match\">foreign</span> governments or <span class=\"match\">foreign</span> non-government persons” (in lieu of “countries”) as “constitut[ing] <span class=\"match\">foreign</span> adversaries.” As in the \n Submarine Cable Report and Order \n (90 FR 48648, Oct. 27, 2025), we define “<span class=\"match\">foreign</span> adversary country” to include both the <span class=\"match\">foreign</span> governments identified as <span class=\"match\">foreign</span> adversaries in 15 CFR 791.4 and countries controlled by a <span class=\"match\">foreign</span> adversary (including <span class=\"match\">foreign</span> nongovernment persons) identified in 15 CFR 791.4. We find that, as with our definition of <span class=\"match\">Foreign</span> Adversary Control, applying a"},{"title":"Advanced Methods To Target and Eliminate Robocalls","type":"Proposed Rule","abstract":"In this document, the Federal Communications Commission (Commission) proposes steps to improve the availability and accuracy of caller identification information transmitted to consumers to enable them to better understand who is calling and decide whether to answer calls. Specifically, the Commission proposes to enhance the effectiveness of STIR/SHAKEN by requiring terminating providers to transmit verified caller name or other caller identity information for presentation on a consumer's handset whenever they transmit an indication that a call has received an A-level attestation. It also seeks comment on requiring providers to use Rich Call Data (RCD) to transmit verified caller name on IP networks, whether to permit or require use of other solutions, and an alternative option to require that providers implement RCD in their IP networks for all calls. The Commission further proposes to require voice service providers to implement measures to ensure that consumers know which calls originate from outside of the United States and to prohibit spoofing of United States telephone numbers for calls that originate from outside of the United States. Finally, the Commission seeks comment on whether some of its calling-related rules can be simplified, streamlined, or eliminated, perhaps because they are outdated or have not been enforced for a substantial amount of time.","document_number":"2025-22063","html_url":"https://www.federalregister.gov/documents/2025/12/05/2025-22063/advanced-methods-to-target-and-eliminate-robocalls","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2025-12-05/pdf/2025-22063.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2025-22063.pdf?1764855925","publication_date":"2025-12-05","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"One <span class=\"match\">consumer</span> survey indicated that 90% of <span class=\"match\">consumers</span> are uncomfortable answering unidentified <span class=\"match\">calls</span> and that 78% of <span class=\"match\">consumers</span> have missed an important <span class=\"match\">call</span> in the last month because they did not answer an unidentified <span class=\"match\">call</span>. Another survey revealed that 92% of <span class=\"match\">consumers</span> assume unidentified <span class=\"match\">calls</span> are fraudulent and that 56% of <span class=\"match\">consumers</span> sometimes risk answering an unidentified <span class=\"match\">call</span> because they fear it is a <span class=\"match\">call</span> they cannot afford to miss. It also asserted that employees who make <span class=\"match\">calls</span> on behalf of businesses believe that ensuring that <span class=\"match\">consumers</span> know"},{"title":"Enhancing Know-Your-Upstream-Provider Requirements and Strengthening STIR/SHAKEN (Call Authentication Trust Anchor; Advanced Methods To Target and Eliminate Unlawful Robocalls)","type":"Proposed Rule","abstract":"In this document, the Federal Communications Commission (Commission) proposes steps to strengthen its robocall mitigation framework by enhancing Know-Your-Upstream-Provider (KYUP) requirements, improving oversight of voice service providers by the STIR/SHAKEN Governance Authority, raising caller ID attestation standards, and closing implementation gaps in STIR/SHAKEN implementation. Specifically, the Commission proposes establishing baseline KYUP information-collection, compliance review, verification, monitoring, and responsive-action requirements to ensure providers can identify and cut off bad-actor upstream providers. The Commission also proposes measures to expand the Governance Authority's vetting, enforcement, and reporting responsibilities to prevent misuse of STIR/SHAKEN certificates and to remove noncompliant providers from the authentication ecosystem. The Commission further proposes clarifying and strengthening STIR/SHAKEN attestation rules, including codifying attestation levels, defining improper attestations, and specifying permissible mechanisms for verifying number-to-customer associations. Additionally, the Commission proposes and seeks comment on additional steps to close caller ID authentication gaps, such as refining provider definitions, reconsidering exemptions, requiring providers serving end users to assign STIR/SHAKEN attestations, and ensuring calls maintain authentication information. The Commission also seeks comment on special circumstances, including addressing issues with foreign- originated calls.","document_number":"2026-13874","html_url":"https://www.federalregister.gov/documents/2026/07/09/2026-13874/enhancing-know-your-upstream-provider-requirements-and-strengthening-stirshaken-call-authentication","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2026-07-09/pdf/2026-13874.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2026-13874.pdf?1783514714","publication_date":"2026-07-09","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"has been added to the <span class=\"match\">Foreign</span> Adversary Control System or the Covered List, has had a Commission license revoked, or has become the subject of any other Commission enforcement actions; \n • Using <span class=\"match\">call</span> analytics on an ongoing basis to identify illegal or suspect <span class=\"match\">calls</span> or <span class=\"match\">call</span> patterns from each upstream provider, including whether the upstream provider is transmitting <span class=\"match\">calls</span> from a further upstream provider that the voice service provider knows no longer has a filing in the RMD, has had its SPC token revoked, appears on the <span class=\"match\">Foreign</span> Adversary Control System"},{"title":"Call Authentication Trust Anchor","type":"Rule","abstract":"In this document, the Federal Communications Commission (Commission) adopts rules that strengthen the Commission's caller ID authentication requirements by establishing clear practices for providers that rely on third parties to fulfill their STIR/SHAKEN implementation obligations. The rules authorize providers with a STIR/ SHAKEN implementation obligation to engage third parties to perform the technological act of digitally \"signing\" calls consistent with the requirements of the STIR/SHAKEN technical standards so long as: the provider with the implementation obligation makes the \"attestation- level\" decisions for authenticating caller ID information; and all calls are signed using the certificate of the provider with the implementation obligation--not the certificate of a third party. The rules also explicitly require all providers with a STIR/SHAKEN implementation obligation to obtain a Service Provider Code (SPC) token from the STIR/SHAKEN Policy Administrator and present that token to a STIR/SHAKEN Certificate Authority to obtain a digital certificate. Additionally, the rules include recordkeeping requirements for third- party authentication arrangements to enable the Commission to monitor compliance with and enforce Commission rules.","document_number":"2025-15809","html_url":"https://www.federalregister.gov/documents/2025/08/19/2025-15809/call-authentication-trust-anchor","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2025-08-19/pdf/2025-15809.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2025-15809.pdf?1755521150","publication_date":"2025-08-19","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"Healthcare <span class=\"match\">Communications</span>. \n In the \n First Caller ID Authentication Report and Order \n (85 FR 22029, Apr. 21, 2020), the Commission noted that “hospitals and 911 dispatch <span class=\"match\">centers</span> have reported that robocall surges have disabled or disrupted their <span class=\"match\">communications</span> network, and such disruptions have the potential to impede <span class=\"match\">communications</span> in life-or-death emergency situations. In one instance, Tufts Medical <span class=\"match\">Center</span> in Boston received more than 4,500 robocalls in a two-hour period. In another, the phone lines of several 911 dispatch <span class=\"match\">centers</span> in Tarrant"},{"title":"Protecting the Nation's Communications Systems From Cybersecurity Threats","type":"Notice","abstract":"In this document, the Federal Communications Commission (\"Commission\" or \"FCC\") announces that it has reconsidered and rescinded a prior Declaratory Ruling and Notice of Proposed Rulemaking, neither of which had been published in the Federal Register. The Declaratory Ruling misconstrued the Communications Assistance for Law Enforcement Act (CALEA), and the Notice of Proposed Rulemaking was based in part on the Declaratory Ruling's flawed legal analysis and proposed ineffective cybersecurity requirements. This Order follows the FCC's engagement with providers to help strengthen their cybersecurity posture.","document_number":"2025-22830","html_url":"https://www.federalregister.gov/documents/2025/12/15/2025-22830/protecting-the-nations-communications-systems-from-cybersecurity-threats","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2025-12-15/pdf/2025-22830.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2025-22830.pdf?1765547125","publication_date":"2025-12-15","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"Petitioners identified ways in which the <span class=\"match\">communications</span> sector has worked with the federal government and made further commitments to harden their networks. With respect to coordination with the federal government and across the sector, the Petitioners highlighted the <span class=\"match\">communications</span> sector's participation in the National Coordinating <span class=\"match\">Center</span> for Telecommunications' <span class=\"match\">Communications</span> Information Sharing and Analysis <span class=\"match\">Center</span> (Comm-ISAC), and noted that some providers have participated in the Commission's <span class=\"match\">Communications</span> Security, Reliability, and Interoperability"},{"title":"Sunshine Act; Open Commission Meeting Thursday, March 26, 2026","type":"Notice","abstract":"The Commission will consider a Notice of Proposed Rulemaking that proposes a range of actions to address problems with offshore call centers, including actions to encourage and facilitate onshoring of call centers, improve customer service and security of communications, and steps to address illegal robocall scams that originate inside foreign call centers. 2.................... Wireline Competition. Title: Combatting Illegal Robocalls Through FCC Numbering Policies (WC Docket No. 26-49); Implementation of TRACED Act Section 6(a)-- Knowledge of Customers by Entities with Access to Numbering Resources (WC Docket No. 20-67); Numbering Policies for Modern Communications (WC Docket No. 13-97); Telephone Number Requirements for IP- Enabled Service Providers (WC Docket No. 07-243). Summary: The Commission will consider a Notice of Proposed Rulemaking that would seek comment on and evaluate whether to adopt changes to its numbering policies with respect to how assigned numbering resources are utilized, reported, and resold by service providers as part of its continuing effort to combat illegal robocalls. 3.................... Wireline Competition. Title: Reducing Barriers to Network Improvements and Service Changes (WC Docket No. 25-209); Accelerating Network Modernization (WC Docket No. 25-208). Summary: The Commission will consider a Report and Order that adopts measures to reduce regulatory barriers and costs that hinder the transition from outdated legacy networks and services to next- generation, IP-based infrastructure. 4.................... Space................ Title: Spectrum Abundance for Weird Space Stuff (SB Docket No. 26-54). Summary: The Commission will consider a Notice of Proposed Rulemaking that proposes and seeks comment on ways in which to make additional spectrum available for command and control of spacecraft supporting emergent space operations, but which do not use spectrum as part of any radiocommunications services provided to the public. 5.................... General Counsel...... Title: Modernizing Suspension and Debarment Rules (GN Docket No. 19- 309). Summary: The Commission will consider a Report and Order, Direct Final Rule, and Further Notice of Proposed Rulemaking that would revise the FCC's current nonprocurement suspension and debarment rules by adopting the Office of Management and Budget's (OMB) Guidance for Governmentwide Debarment and Suspension and supplemental FCC-specific rules to expand the Commission's tools for combatting fraud, waste, and abuse, and remove bad actors from Commission programs. 6.................... Media................ Title: Amendment of Parts 1, 73, 74 and 76 of the Commission's Rules to Update Rules Applicable to Broadcast Stations (MB Docket No. 24-626); Delete, Delete, Delete (GN Docket No. 25-133). Summary: The Commission will consider a Report and Order to update rules for broadcast radio and television stations to reflect current application processing requirements, clarify and harmonize provisions, and remove references to outdated procedures and legacy filing systems. 7.................... Economics and Title: Delete, Delete, Analytics. Delete (GN Docket No. 25- 133). Summary: The Commission will consider as part of the In re: Delete, Delete, Delete proceeding a Direct Final Rule that would remove 18 rules, including 17 rule provisions impacting the Office of Economics and Analytics' (OEA) Auction Division that are no longer in use by the Commission or govern expired events and one rule relating to the Office of International Affairs (OIA) that imposed carrier burdens under a deleted requirement. ------------------------------------------------------------------------","document_number":"2026-05750","html_url":"https://www.federalregister.gov/documents/2026/03/24/2026-05750/sunshine-act-open-commission-meeting-thursday-march-26-2026","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2026-03-24/pdf/2026-05750.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2026-05750.pdf?1774037709","publication_date":"2026-03-24","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"encourage and facilitate onshoring of <span class=\"match\">call</span> <span class=\"match\">centers</span>, improve customer service and security of <span class=\"match\">communications</span>, and steps to address illegal robocall scams that originate inside <span class=\"match\">foreign</span> <span class=\"match\">call</span> <span class=\"match\">centers</span>.\n \n \n \n 2 \n Wireline Competition \n \n Title: \n Combatting Illegal Robocalls Through FCC Numbering Policies (WC Docket No. 26-49); Implementation of TRACED Act Section 6(a)—Knowledge of Customers by Entities with Access to Numbering Resources (WC Docket No. 20-67); Numbering Policies for Modern <span class=\"match\">Communications</span> (WC Docket No. 13-97); Telephone Number Requirements"},{"title":"Internet-Based Telecommunications Relay Service Modernization","type":"Proposed Rule","abstract":"The Federal Communications Commission (Commission) proposes to modernize its telecommunications relay services (TRS) rules and seeks comment on the use of automatic speech recognition (ASR) for speech-to- text conversion and advanced text-to-speech technologies for Internet Protocol (IP) Relay Service; the need for metrics for IP Relay quality; the compatibility of IP Relay with Real-Time Text (RTT) technology; adding captioning functionality to Video Relay Service (VRS) platforms; amending VRS calling rules for calls to U.S. embassies and consulates by U.S. residents while traveling abroad; adjusting VRS call center requirements; streamlining TRS provider certification and user registration processes; updating or eliminating obsolete rules; and closing outdated dockets. With these proposals, the Commission presents targeted reforms that align internet-based TRS with twenty-first century technological advancements in relay services that can better serve the needs of persons with disabilities while securing the viability and enhancing the effectiveness and functional equivalency of internet-based TRS.","document_number":"2026-05213","html_url":"https://www.federalregister.gov/documents/2026/03/17/2026-05213/internet-based-telecommunications-relay-service-modernization","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2026-03-17/pdf/2026-05213.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2026-05213.pdf?1773665121","publication_date":"2026-03-17","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"extent as those provided at <span class=\"match\">call</span> <span class=\"match\">centers</span>. The Commission seeks comment on how removing the 20% minimum <span class=\"match\">call</span> <span class=\"match\">center</span> requirement would affect the current requirements for VRS providers to provide at-home CAs equivalent support to that provided to CAs working from <span class=\"match\">call</span> <span class=\"match\">centers</span>, ensure that each home workstation enables the provision of confidential and uninterrupted service to the same extent as the provider's <span class=\"match\">call</span> <span class=\"match\">centers</span>, and ensure that off-site supervision approximates the level of supervision at the provider's <span class=\"match\">call</span> <span class=\"match\">center</span>. Would it be sufficient to"},{"title":"Review of Submarine Cable Landing License Rules and Procedures To Assess Evolving National Security, Law Enforcement, Foreign Policy, and Trade Policy Risks","type":"Proposed Rule","abstract":"In this document, the Federal Communications Commission (Commission or FCC) adopted a Further Notice of Proposed Rulemaking (FNPRM) that proposes to prevent national security risks from current and potential foreign adversaries, while encouraging the use of trusted technology and measures to further accelerate the buildout of submarine cables. The FNPRM proposes a regulatory framework that would grant a blanket license to entities that own or operate Submarine Line Terminal Equipment (SLTEs), subject to certain exclusions and routine conditions, such as a tailored foreign adversary annual report. The FNPRM proposes new certifications and routine conditions related to foreign adversaries to further protect submarine cables from national security risks. The FNPRM also proposes an approach to expedite deployment of submarine cables that connect to the United States by presumptively excluding submarine cable applications from referral to the relevant Executive Branch agencies if they meet certain standards. The FNPRM seeks comment on requiring existing licensees to remove from their submarine cable system covered equipment or services, within a specified timeframe prior to the expiration of the license. The FNPRM also seeks comment on how the Commission can use its authority to incentivize and encourage the adoption and the use of trusted technologies produced and provided by the United States and its foreign allies.","document_number":"2025-19657","html_url":"https://www.federalregister.gov/documents/2025/10/27/2025-19657/review-of-submarine-cable-landing-license-rules-and-procedures-to-assess-evolving-national-security","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2025-10-27/pdf/2025-19657.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2025-19657.pdf?1761309905","publication_date":"2025-10-27","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"infrastructure from <span class=\"match\">foreign</span> adversary threats and promoting the prosperity and robustness of the <span class=\"match\">communications</span> sector. The Commission in its recent rulemaking proceedings and actions is continuing its ongoing efforts to secure and protect <span class=\"match\">communications</span> networks from <span class=\"match\">foreign</span> adversaries, while recognizing that investment in U.S. <span class=\"match\">communications</span> networks bolsters national security. In December 2024, the Commission engaged with stakeholders in light of U.S. government confirmed reports that state-sponsored <span class=\"match\">foreign</span> actors tied to the People's Republic of China"},{"title":"Reducing Barriers to Network Improvements and Service Changes","type":"Proposed Rule","abstract":"In this document, the Federal Communications Commission (Commission) adopted a Notice of Proposed Rulemaking that seeks comment on deregulatory options to encourage providers to build, maintain, and upgrade their networks such that all consumers and businesses can benefit from technological strides in the communications marketplace, while safeguarding consumers' access to critical emergency services such as 911. These actions propose to reduce regulatory barriers that prevent much-needed investment in and deployment of broadband and thus hinder the transition to all-IP networks offering a plethora of advanced communications services, and seek comment on ways to further fast-track the delivery of services to consumers through modernized networks while protecting public safety.","document_number":"2025-16540","html_url":"https://www.federalregister.gov/documents/2025/08/28/2025-16540/reducing-barriers-to-network-improvements-and-service-changes","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2025-08-28/pdf/2025-16540.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2025-16540.pdf?1756298736","publication_date":"2025-08-28","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"ACTION: \n Proposed rule. \n \n \n SUMMARY: \n \n In this document, the Federal <span class=\"match\">Communications</span> Commission (Commission) adopted a Notice of Proposed Rulemaking that seeks comment on deregulatory options to encourage providers to build, maintain, and upgrade their networks such that all <span class=\"match\">consumers</span> and businesses can benefit from technological strides in the <span class=\"match\">communications</span> marketplace, while safeguarding <span class=\"match\">consumers</span>' access to critical emergency services such as 911. These actions propose to reduce regulatory barriers that prevent much-needed investment in"},{"title":"Review of Submarine Cable Landing License Rules and Procedures To Assess Evolving National Security, Law Enforcement, Foreign Policy, and Trade Policy Risks","type":"Rule","abstract":"In this document, the Federal Communications Commission (Commission or FCC) adopted a Report and Order that updates the Commission's submarine cable licensing process and adopts rule changes to protect critical U.S. communications infrastructure against foreign adversary threats, specifically those posed by an entity that is owned by, controlled by, or subject to the jurisdiction or direction of a foreign adversary. The Report and Order adopts a requirement for certain licensees to file an annual report about the licensee, submarine cable system ownership, and submarine cable operations. The Report and Order adopts a one-time information collection for licensees to identify, among other things, how many entities currently own or operate submarine line terminal equipment (SLTEs) on existing licensed cable systems. The Report and Order also requires applicants and licensees to certify that they have created, updated, and implemented a cybersecurity and physical security risk management plan and requires applicants to certify that the submarine cable system will not use equipment or services identified on the Commission's Covered List. With respect to the circuit capacity data collection, the Report and Order adopts streamlined rules and eliminates the requirement for licensees to file a cable operator report about the capacity on a cable and clarify the types of capacity that need to be reported on an annual basis.","document_number":"2025-19658","html_url":"https://www.federalregister.gov/documents/2025/10/27/2025-19658/review-of-submarine-cable-landing-license-rules-and-procedures-to-assess-evolving-national-security","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2025-10-27/pdf/2025-19658.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2025-19658.pdf?1761309905","publication_date":"2025-10-27","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"equipment or services. \n 1. <span class=\"match\">Foreign</span> Adversary Definition \n \n 18. \n <span class=\"match\">Foreign</span> Adversary. \n We define “<span class=\"match\">foreign</span> adversary” consistent with the Department of Commerce's rule, 15 CFR 791.2, which defines “<span class=\"match\">foreign</span> adversary” as “any <span class=\"match\">foreign</span> government or <span class=\"match\">foreign</span> non-government person determined by the Secretary to have engaged in a long-term pattern or serious instances of conduct significantly adverse to the national security of the United States or security and safety of United States persons.”\n \n 19. In identifying <span class=\"match\">foreign</span> adversaries for the purposes"},{"title":"Protecting Against National Security Threats to the Communications Supply Chain Through the Equipment Authorization Program","type":"Proposed Rule","abstract":"In this document, the Federal Communications Commission (Commission or FCC) aims to further its actions in strengthening prohibitions on authorization of covered equipment and to clarify the rules and enforcement of such. The Commission seeks additional comment on modular transmitters and component parts in relation to covered equipment. The Commission addresses the partial court remand of the decision in its November 2022 EA Security R&O by proposing a definition of \"critical infrastructure\" as used on the Covered List and seeking comment on the implementation of that definition. The Commission also seeks comment on whether any modification to an authorized device by an entity identified on the Covered List should require a new application for certification. Finally, the Commission seeks comment on clarifying the scope of activities that constitute marketing of equipment and on measures to strengthen enforcement of marketing prohibitions.","document_number":"2025-21928","html_url":"https://www.federalregister.gov/documents/2025/12/04/2025-21928/protecting-against-national-security-threats-to-the-communications-supply-chain-through-the","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2025-12-04/pdf/2025-21928.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2025-21928.pdf?1764769515","publication_date":"2025-12-04","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"Furthermore, the Commission has previously advised that even online <span class=\"match\">consumers</span> may be engaged in importation when purchased devices are drop-shipped directly to the <span class=\"match\">consumer</span> from overseas. To date, however, the Commission has not focused its enforcement efforts on either <span class=\"match\">consumers</span> or commercial consignees. The Commission tentatively concludes, based on experience, that retailers and commercial consignees are typically better equipped to verify equipment compliance than <span class=\"match\">consumers</span>, who might mistakenly assume that a marketed product is compliant. The"},{"title":"Securing the Information and Communications Technology and Services Supply Chain: Unmanned Aircraft Systems","type":"Proposed Rule","abstract":"In this advance notice of proposed rulemaking (ANPRM), the Department of Commerce's Bureau of Industry and Security (BIS) seeks public comment on issues related to transactions involving information and communications technology and services (ICTS) that are designed, developed, manufactured, or supplied by persons owned by, controlled by, or subject to the jurisdiction or direction of foreign adversaries, pursuant to Executive Order (E.O.) 13873, \"Securing the Information and Communications Technology and Services Supply Chain,\" and that are integral to unmanned aircraft systems (UAS). This ANPRM will assist BIS in determining the technologies and market participants that may be appropriate for regulation in order to address undue or unacceptable risks to U.S. national security, including U.S. ICTS supply chains and critical infrastructure, or/and to the security and safety of U.S. persons.","document_number":"2024-30209","html_url":"https://www.federalregister.gov/documents/2025/01/03/2024-30209/securing-the-information-and-communications-technology-and-services-supply-chain-unmanned-aircraft","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2025-01-03/pdf/2024-30209.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2024-30209.pdf?1735825508","publication_date":"2025-01-03","agencies":[{"raw_name":"DEPARTMENT OF COMMERCE","name":"Commerce Department","id":54,"url":"https://www.federalregister.gov/agencies/commerce-department","json_url":"https://www.federalregister.gov/api/v1/agencies/54","parent_id":null,"slug":"commerce-department"},{"raw_name":"Bureau of Industry and Security","name":"Industry and Security Bureau","id":241,"url":"https://www.federalregister.gov/agencies/industry-and-security-bureau","json_url":"https://www.federalregister.gov/api/v1/agencies/241","parent_id":54,"slug":"industry-and-security-bureau"}],"excerpts":"jurisdiction or direction of a <span class=\"match\">foreign</span> adversary, defined in E.O. 13873 section 3(b) as “any <span class=\"match\">foreign</span> government or <span class=\"match\">foreign</span> non-government person engaged in a long-term pattern or serious instances of conduct significantly adverse to the national security of the United States or security and safety of United States persons”; and (2): \n A. “poses an undue risk of sabotage to or subversion of the design, integrity, manufacturing, production, distribution, installation, operation, or maintenance of information and <span class=\"match\">communications</span> technology or services in"},{"title":"Securing the Information and Communications Technology and Services Supply Chain: Connected Vehicles","type":"Rule","abstract":"This final rule, published by the Department of Commerce's (Department) Bureau of Industry and Security (BIS), sets forth regulations and procedures to address undue or unacceptable risks to national security and U.S. persons posed by classes of transactions involving information and communications technology and services (ICTS) that are designed, developed, manufactured, or supplied by persons owned by, controlled by, or subject to the jurisdiction or direction of certain foreign adversaries and that are integral to connected vehicles as defined herein.","document_number":"2025-00592","html_url":"https://www.federalregister.gov/documents/2025/01/16/2025-00592/securing-the-information-and-communications-technology-and-services-supply-chain-connected-vehicles","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2025-01-16/pdf/2025-00592.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2025-00592.pdf?1736862326","publication_date":"2025-01-16","agencies":[{"raw_name":"DEPARTMENT OF COMMERCE","name":"Commerce Department","id":54,"url":"https://www.federalregister.gov/agencies/commerce-department","json_url":"https://www.federalregister.gov/api/v1/agencies/54","parent_id":null,"slug":"commerce-department"},{"raw_name":"Bureau of Industry and Security","name":"Industry and Security Bureau","id":241,"url":"https://www.federalregister.gov/agencies/industry-and-security-bureau","json_url":"https://www.federalregister.gov/api/v1/agencies/241","parent_id":54,"slug":"industry-and-security-bureau"}],"excerpts":"jurisdiction or direction of a <span class=\"match\">foreign</span> adversary. \n \n In the \n Securing the Information and <span class=\"match\">Communications</span> Technology and Services Supply Chain \n interim final rule, 86 FR 4909 (Jan. 19, 2021), the Secretary determined that certain <span class=\"match\">foreign</span> governments or <span class=\"match\">foreign</span> non-government persons—the PRC, Cuba, Iran, North Korea, Russia, and the Maduro Regime—constitute <span class=\"match\">foreign</span> adversaries for purposes of E.O. 13873 and regulations promulgated pursuant to E.O. 13873. \n See \n 15 CFR 791.4 (to the extent that the list of <span class=\"match\">foreign</span> adversaries identified in 15 CFR"},{"title":"Lifeline and Link Up Reform and Modernization; Bridging the Digital Divide for Low-Income Consumers; Telecommunications Carriers Eligible for Universal Service Support; Affordable Connectivity Program; Emergency Broadband Benefit Program","type":"Proposed Rule","abstract":"In this document, the Federal Communications Commission (Commission) seeks to ensure that Lifeline services are used to benefit and support eligible low-income Americans, that the program's funding is protected from waste, fraud, and abuse, and that service providers are in compliance with Commission rules. The Commission also seeks to update and streamline Lifeline and related rules.","document_number":"2026-06531","html_url":"https://www.federalregister.gov/documents/2026/04/03/2026-06531/lifeline-and-link-up-reform-and-modernization-bridging-the-digital-divide-for-low-income-consumers","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2026-04-03/pdf/2026-06531.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2026-06531.pdf?1775133915","publication_date":"2026-04-03","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"number facilitate identity verifications for certain immigrants?\n \n \n <span class=\"match\">Consumer</span> Choice During Enrollment and Transfer \n The Commission proposes changes to enhance the Lifeline program's requirements regarding <span class=\"match\">consumer</span> consent for enrollment and transfers to a different service provider and seeks comment on other ways to protect <span class=\"match\">consumers</span> and prevent fraud during the transfer process. \n \n Consent requirements. \n The Commission proposes to require secondary verification of a <span class=\"match\">consumer's</span> consent to enroll in the Lifeline program or transfer to a new service"},{"title":"Reducing Barriers to Network Improvements and Service Changes","type":"Rule","abstract":"In this document, the Federal Communications Commission (Commission) adopted a Report and Order that reduces regulatory barriers and costs that hinder the transition from outdated legacy networks and services to next-generation, Internet Protocol (IP)-based infrastructure. The actions taken in the Report and Order combine common sense reforms with core consumer protections that bring the regulatory environment in line with today's communications marketplace while retaining and adopting safeguards to protect public safety and ensure 911 continuity. The Report and Order also concludes that if state or local requirements conflict with the service discontinuance framework adopted in the Report and Order, such requirements negate valid federal regulatory objectives and are subject to preemption.","document_number":"2026-07622","html_url":"https://www.federalregister.gov/documents/2026/04/20/2026-07622/reducing-barriers-to-network-improvements-and-service-changes","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2026-04-20/pdf/2026-07622.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2026-07622.pdf?1776429913","publication_date":"2026-04-20","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"E911 service requirements as a condition of providing service to <span class=\"match\">consumers</span> and must support NG911 service upon the request of a 911 Authority.) As the Commission recently found, interconnected VoIP service benefits <span class=\"match\">consumers</span> by providing access to networks that can support advanced protocols and technologies, such as STIR/SHAKEN, which helps protect <span class=\"match\">consumers</span> from illegally spoofed robocalls, and NG911, which will help save lives by ensuring faster <span class=\"match\">call</span> delivery to 911 <span class=\"match\">call</span> <span class=\"match\">centers</span> through improved reliability and resiliency, enhanced information"},{"title":"Facilitating Implementation of Next Generation 911 Services (NG911); Location-Based Routing for Wireless 911 Calls","type":"Rule","abstract":"In this document, the Federal Communications Commission (the FCC or Commission) adopted a Report and Order to advance the nationwide Next Generation 911 (NG911) transition rules that define the responsibilities and set deadlines for originating service providers (OSPs) to implement NG911 capabilities on their networks and deliver 911 calls to NG911 systems established by 911 authorities. In addition, the rules preserve the authority of state, territorial, regional, Tribal, and local government to adopt alternative approaches to the configuration, timing, and cost responsibility for NG911 implementation within their jurisdictions.","document_number":"2024-18603","html_url":"https://www.federalregister.gov/documents/2024/09/24/2024-18603/facilitating-implementation-of-next-generation-911-services-ng911-location-based-routing-for","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2024-09-24/pdf/2024-18603.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2024-18603.pdf?1727095514","publication_date":"2024-09-24","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"to implement location-based routing nationwide for wireless <span class=\"match\">calls</span> and real-time text (RTT) <span class=\"match\">communications</span> to 911 <span class=\"match\">call</span> <span class=\"match\">centers</span>.\n 98 \n \n Under those rules, most 911 voice <span class=\"match\">calls</span> and RTT texts will be routed based on the location of the caller as opposed to the location of the cell tower that handles that <span class=\"match\">call</span>.\n 99 \n \n However, we deferred to this docket consideration of NG911-related proposals and issues raised in the LBR Notice concerning IP-formatted delivery of wireless 911 voice <span class=\"match\">calls</span>, texts, and associated routing information.\n 100 \n \n Accordingly"},{"title":"Defining Larger Participants of a Market for General-Use Digital Consumer Payment Applications","type":"Rule","abstract":"The Consumer Financial Protection Bureau (CFPB) issues this rule to define larger participants of a market for general-use digital consumer payment applications. Larger participants of this market will be subject to the CFPB's supervisory authority under the Consumer Financial Protection Act (CFPA). A nonbank covered person qualifies as a larger participant if it facilitates an annual covered consumer payment transaction volume of at least 50 million transactions as defined in the rule, and it is not a small business concern.","document_number":"2024-27836","html_url":"https://www.federalregister.gov/documents/2024/12/10/2024-27836/defining-larger-participants-of-a-market-for-general-use-digital-consumer-payment-applications","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2024-12-10/pdf/2024-27836.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2024-27836.pdf?1733751918","publication_date":"2024-12-10","agencies":[{"raw_name":"Consumer Financial Protection Bureau","name":"Consumer Financial Protection Bureau","id":573,"url":"https://www.federalregister.gov/agencies/consumer-financial-protection-bureau","json_url":"https://www.federalregister.gov/api/v1/agencies/573","parent_id":null,"slug":"consumer-financial-protection-bureau"}],"excerpts":"of such transactions than cash.\n 36 \n \n For many <span class=\"match\">consumers</span>, general-use digital <span class=\"match\">consumer</span> payment applications offer an alternative, technological replacement for non-digital payment methods.\n 37 \n \n <span class=\"match\">Consumers</span> increasingly have adopted general-use digital <span class=\"match\">consumer</span> payment applications \n 38 \n \n as part of a broader movement toward noncash payments.\n 39 \n \n Amid growing merchant acceptance of general-use digital <span class=\"match\">consumer</span> payment applications, <span class=\"match\">consumers</span> with middle and lower incomes use digital <span class=\"match\">consumer</span> payment applications for a share of their overall"},{"title":"Facilitating Implementation of Next Generation 911 Services (NG911); Improving 911 Reliability","type":"Rule","abstract":"In this document, the Federal Communications Commission (the FCC or Commission) adopts rules to ensure that emerging Next Generation 911 (NG911) networks are reliable and interoperable. NG911 is replacing legacy 911 technology across the country with internet Protocol (IP)- based infrastructure that will support new 911 capabilities, including text, video, and data. However, for NG911 to be fully effective, NG911 networks must be designed to safeguard the reliability of critical components and support the interoperability needed to seamlessly transfer 911 calls and data from one network to another. The rules require entities essential to delivering emergency calls in the NG911 environment to implement common sense measures to safeguard the reliability of NG911 networks and reduce the risk of 911 outages, and require certain entities to report on their support for NG911 interoperability. The rules also eliminate unnecessary and burdensome legacy rules to increase flexibility and encourage technical innovation to make NG911 services reliable, interoperable, and accessible to all.","document_number":"2026-13998","html_url":"https://www.federalregister.gov/documents/2026/07/10/2026-13998/facilitating-implementation-of-next-generation-911-services-ng911-improving-911-reliability","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2026-07-10/pdf/2026-13998.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2026-13998.pdf?1783601118","publication_date":"2026-07-10","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"emergency <span class=\"match\">communications</span> <span class=\"match\">centers</span> (ECCs) and are served by standards-based NG911 systems and/or elements and OSPs are providing SIP interfaces with location information during <span class=\"match\">call</span> setup, and ESInets are interconnected providing interoperability on a national basis, supported by established agreements, policies and procedures. \n See also \n James Careless, \n PSAP &amp; Emergency <span class=\"match\">Communications</span> <span class=\"match\">Centers</span> Explained, \n Public Safety Broadband Technology Association (Jun. 16, 2025), \n https://thepsbta.org/psap-emergency-<span class=\"match\">communications</span>-<span class=\"match\">centers</span>-explained-psbta/"},{"title":"Protecting Against National Security Threats in Domestic Telecommunications Service","type":"Proposed Rule","abstract":"The Secure and Trusted Communications Networks Act of 2019 (Pub. L. 116-124, 134 Stat. 158 (2020) (codified as amended at 47 U.S.C. 1601-1609)) mandates that the Federal Communications Commission (Commission) publish and maintain a list of communications equipment and services (i.e., the Covered List) that have been determined by agencies with national security responsibilities to pose an unacceptable risk to the national security of the United States or the security and safety of U.S. persons. In this document, the Commission adopted a Notice of Proposed Rulemaking (NPRM) that proposes to exclude entities identified on the \"Covered List\" from providing domestic interstate telecommunications services pursuant to blanket authority under section 214 of the Communications Act of 1934, as amended (47 U.S.C. 214). The NPRM also seeks comment on other potential exclusions from blanket authority under section 214 and other related measures.","document_number":"2026-09190","html_url":"https://www.federalregister.gov/documents/2026/05/08/2026-09190/protecting-against-national-security-threats-in-domestic-telecommunications-service","pdf_url":"https://www.govinfo.gov/content/pkg/FR-2026-05-08/pdf/2026-09190.pdf","public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2026-09190.pdf?1778157919","publication_date":"2026-05-08","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"excerpts":"to protect our Nation's <span class=\"match\">communications</span> networks against <span class=\"match\">foreign</span> threats and promote national security interests in the administration of section 214 of the <span class=\"match\">Communications</span> Act of 1934, as amended (the Act). Specifically, we propose to exclude entities identified on the “Covered List” from blanket Commission authorization to provide domestic interstate telecommunications services under section 214. We seek comment on whether to exclude entities owned by, controlled by, or subject to the jurisdiction or direction of a “<span class=\"match\">foreign</span> adversary” from providing"}]}