{"abstract":"In this document, the Federal Trade Commission (\"FTC\" or \"Commission\") addresses three issues. First, the Commission seeks comment on a proposed amendment of the Telemarketing Sales Rule (\"TSR\") to create an additional call abandonment safe harbor to allow telemarketing calls that deliver a prerecorded message to consumers with whom the seller on whose behalf the calls are made has an established business relationship. Second, the Commission announces that, pending completion of this proceeding, the Commission will forbear from bringing any enforcement action for violation of the TSR's call abandonment prohibition, 16 CFR 310.4(b)(1)(iv), against a seller or telemarketer that places telephone calls to deliver prerecorded telephone messages to consumers with whom the seller on whose behalf the telemarketing calls are made has an established business relationship, as defined in the TSR, provided the seller or telemarketer conducts this activity in conformity with the terms of the proposed amended call abandonment safe harbor. Third and finally, the Commission seeks comment on a petition submitted by the Direct Marketing Association (\"DMA\") to amend the TSR's call abandonment safe harbor provision that currently requires use of \"technology that ensures abandonment of no more than three (3) percent of all calls answered by a person, measured per day per calling campaign\" \\1\\ substituting instead the phrase \"measured over a 30-day period.\" ---------------------------------------------------------------------------","action":"Notice of proposed rulemaking.","agencies":[{"raw_name":"FEDERAL TRADE COMMISSION","name":"Federal Trade Commission","id":192,"url":"https://www.federalregister.gov/agencies/federal-trade-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/192","parent_id":null,"slug":"federal-trade-commission"}],"body_html_url":"https://www.federalregister.gov/documents/full_text/html/2004/11/17/04-25470.html","cfr_references":[{"chapter":null,"citation_url":null,"part":310,"title":16}],"citation":"69 FR 67287","comment_url":null,"comments_close_on":"2005-01-10","correction_of":null,"corrections":[],"dates":"Written comments must be received by January 10, 2005.","disposition_notes":null,"docket_ids":[],"dockets":[],"document_number":"04-25470","effective_on":null,"end_page":67294,"executive_order_notes":null,"executive_order_number":null,"explanation":null,"full_text_xml_url":"https://www.federalregister.gov/documents/full_text/xml/2004/11/17/04-25470.xml","html_url":"https://www.federalregister.gov/documents/2004/11/17/04-25470/telemarketing-sales-rule","images":{},"images_metadata":{},"json_url":"https://www.federalregister.gov/api/v1/documents/04-25470?publication_date=2004-11-17","mods_url":"https://www.govinfo.gov/metadata/granule/FR-2004-11-17/04-25470/mods.xml","not_received_for_publication":null,"page_length":8,"page_views":{"count":194,"last_updated":"2026-04-04 18:15:03 -0400"},"pdf_url":"https://www.govinfo.gov/content/pkg/FR-2004-11-17/pdf/04-25470.pdf","presidential_document_number":null,"proclamation_number":null,"public_inspection_pdf_url":null,"publication_date":"2004-11-17","raw_text_url":"https://www.federalregister.gov/documents/full_text/text/2004/11/17/04-25470.txt","regulation_id_number_info":{"3084-0098":null},"regulation_id_numbers":["3084-0098"],"regulations_dot_gov_info":{"checked_regulationsdotgov_at":"2011-11-12T14:07:31Z"},"regulations_dot_gov_url":null,"significant":null,"signing_date":null,"start_page":67287,"subtype":null,"title":"Telemarketing Sales Rule","toc_doc":"Call abandonment safe harbor provision; seller and telemarketer compliance; comment request","toc_subject":"Telemarketing sales rule:","topics":[],"type":"Proposed Rule","volume":69}