{"abstract":"The Bureau of Consumer Financial Protection (the Bureau) is proposing to amend Regulation X, which implements the Real Estate Settlement Procedures Act of 1974 (RESPA) and the official interpretation of the regulation. The proposed amendments implement the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act) provisions regarding mortgage loan servicing. Specifically, this proposal requests comment regarding proposed additions to Regulation X to address seven servicer obligations: To correct errors asserted by mortgage loan borrowers; to provide information requested by mortgage loan borrowers; to ensure that a reasonable basis exists to obtain force-placed insurance; to establish reasonable information management policies and procedures; to provide information about mortgage loss mitigation options to delinquent borrowers; to provide delinquent borrowers access to servicer personnel with continuity of contact about the borrower's mortgage loan account; and to evaluate borrowers' applications for available loss mitigation options. This proposal would also modify and streamline certain existing servicing-related provisions of Regulation X. For instance, the proposal would revise provisions relating to a mortgage servicer's obligation to provide disclosures to borrowers in connection with a transfer of mortgage servicing, and a mortgage servicer's obligation to manage escrow accounts, including the obligation to advance funds to an escrow account to maintain insurance coverage and to return amounts in an escrow account to a borrower upon payment in full of a mortgage loan. Published elsewhere in today's Federal Register, the Bureau proposes companion regulations implementing amendments to the Truth In Lending Act (TILA) in Regulation Z (the 2012 TILA Servicing Proposal).","action":"Proposed rule with request for public comment.","agencies":[{"raw_name":"BUREAU OF CONSUMER FINANCIAL PROTECTION","name":"Consumer Financial Protection Bureau","id":573,"url":"https://www.federalregister.gov/agencies/consumer-financial-protection-bureau","json_url":"https://www.federalregister.gov/api/v1/agencies/573","parent_id":null,"slug":"consumer-financial-protection-bureau"}],"body_html_url":"https://www.federalregister.gov/documents/full_text/html/2012/09/17/2012-19974.html","cfr_references":[{"chapter":null,"citation_url":null,"part":1024,"title":12}],"citation":"77 FR 57200","comment_url":null,"comments_close_on":"2012-11-16","correction_of":null,"corrections":[],"dates":"Comments must be received on or before October 9, 2012, except that comments on the Paperwork Reduction Act analysis in part IX of this Federal Register notice must be received on or before November 16, 2012.","disposition_notes":null,"docket_ids":["Docket No. CFPB-2012-0034"],"dockets":[],"document_number":"2012-19974","effective_on":"2012-10-09","end_page":57315,"executive_order_notes":null,"executive_order_number":null,"full_text_xml_url":"https://www.federalregister.gov/documents/full_text/xml/2012/09/17/2012-19974.xml","html_url":"https://www.federalregister.gov/documents/2012/09/17/2012-19974/2012-real-estate-settlement-procedures-act-regulation-x-mortgage-servicing-proposal","images":{},"images_metadata":{},"json_url":"https://www.federalregister.gov/api/v1/documents/2012-19974?publication_date=2012-09-17","mods_url":"https://www.govinfo.gov/metadata/granule/FR-2012-09-17/2012-19974/mods.xml","not_received_for_publication":null,"page_length":116,"page_views":{"count":10709,"last_updated":"2026-08-24 22:15:11 -0400"},"pdf_url":"https://www.govinfo.gov/content/pkg/FR-2012-09-17/pdf/2012-19974.pdf","presidential_document_number":null,"proclamation_number":null,"public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2012-19974.pdf?1347049034","publication_date":"2012-09-17","raw_text_url":"https://www.federalregister.gov/documents/full_text/text/2012/09/17/2012-19974.txt","regulation_id_number_info":{"3170-AA14":{"issue":"201110","html_url":"https://www.federalregister.gov/regulations/3170-AA14/mortgage-servicing-regulation-x-regulation-z-","title":"Mortgage Servicing (Regulation X; Regulation Z)","xml_url":"http://www.reginfo.gov/public/do/eAgendaViewRule?pubId=201110&RIN=3170-AA14&operation=OPERATION_EXPORT_XML","priority_category":"Other Significant"}},"regulation_id_numbers":["3170-AA14"],"regulations_dot_gov_info":{"supporting_documents":[{"title":"ICF International Report","document_id":"CFPB-2012-0034-0003"},{"title":"SBREFA Report on Mortgage Loan Servicing","document_id":"CFPB-2012-0034-0002"}],"regulatory_plan":{"html_url":"https://www.federalregister.gov/regulations/3170-AA14/mortgage-servicing-regulation-x-regulation-z-","title":"Mortgage Servicing (Regulation X; Regulation Z)"},"comments_url":"https://www.regulations.gov/docketBrowser?rpp=50&so=DESC&sb=postedDate&po=0&dct=PS&D=CFPB-2012-0034","supporting_documents_count":2,"docket_id":"CFPB-2012-0034","regulation_id_number":"3170-AA14","title":"2012 Real Estate Settlement Procedures Act (Regulation X) Mortgage Servicing Proposal","checked_regulationsdotgov_at":"2012-10-11T05:01:45Z"},"regulations_dot_gov_url":null,"significant":true,"signing_date":null,"start_page":57200,"subtype":null,"title":"2012 Real Estate Settlement Procedures Act (Regulation X) Mortgage Servicing Proposal","toc_doc":"2012 Real Estate Settlement Procedures Act (Regulation X) Mortgage Servicing Proposal","toc_subject":null,"topics":["Condominiums","Consumer protection","Housing","Insurance","Mortgages","Reporting and recordkeeping requirements"],"type":"Proposed Rule","volume":77}