{"abstract":"As part of the Administration's commitment to improving customer service delivery, the following proposed Information Collection Request \"Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)\" is pending at the Social Security Administration. The Social Security Administration will submit it to OMB for approval under the Paperwork Reduction Act (PRA) (44 U.S.C. 3501 et. seq.) within 60 days from the date of this notice.","action":"Notice and request for comments.","agencies":[{"raw_name":"Social Security Administration","name":"Social Security Administration","id":470,"url":"https://www.federalregister.gov/agencies/social-security-administration","json_url":"https://www.federalregister.gov/api/v1/agencies/470","parent_id":null,"slug":"social-security-administration"}],"body_html_url":"https://www.federalregister.gov/documents/full_text/html/2020/03/18/2020-05636.html","cfr_references":[],"citation":"85 FR 15556","comment_url":null,"comments_close_on":"2020-05-18","correction_of":null,"corrections":[],"dates":"Submit comments on or before: May 18, 2020.","disposition_notes":null,"docket_ids":["Docket No. 2020-0012","Sequence No. 1","OMB Control No. 0960-XXXX"],"dockets":[{"supporting_documents":[],"agency_name":"SSA","documents":[{"comment_count":1,"comment_start_date":"2020-03-18","updated_at":"2023-02-28T13:42:31.224-05:00","comment_url":"https://www.regulations.gov/commenton/SSA-2020-0012-0001","allow_late_comments":null,"id":"SSA-2020-0012-0001","comment_end_date":"2020-05-19","regulations_dot_gov_open_for_comment":false}],"supporting_documents_count":0,"id":"SSA-2020-0012","title":"Agency Information Collection Activities: Proposed Request"}],"document_number":"2020-05636","effective_on":null,"end_page":15557,"executive_order_notes":null,"executive_order_number":null,"full_text_xml_url":"https://www.federalregister.gov/documents/full_text/xml/2020/03/18/2020-05636.xml","html_url":"https://www.federalregister.gov/documents/2020/03/18/2020-05636/information-collection-improving-customer-experience-omb-circular-a-11-section-280-implementation","images":{},"images_metadata":{},"json_url":"https://www.federalregister.gov/api/v1/documents/2020-05636?publication_date=2020-03-18","mods_url":"https://www.govinfo.gov/metadata/granule/FR-2020-03-18/2020-05636/mods.xml","not_received_for_publication":null,"page_length":2,"page_views":{"count":108,"last_updated":"2026-09-22 10:15:08 -0400"},"pdf_url":"https://www.govinfo.gov/content/pkg/FR-2020-03-18/pdf/2020-05636.pdf","presidential_document_number":null,"proclamation_number":null,"public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2020-05636.pdf?1584449151","publication_date":"2020-03-18","raw_text_url":"https://www.federalregister.gov/documents/full_text/text/2020/03/18/2020-05636.txt","regulation_id_number_info":{},"regulation_id_numbers":[],"regulations_dot_gov_info":{"supporting_documents":[],"comments_count":1,"agency_id":"SSA","comments_url":"https://www.regulations.gov/docketBrowser?rpp=50&so=DESC&sb=postedDate&po=0&dct=PS&D=SSA-2020-0012","supporting_documents_count":0,"docket_id":"SSA-2020-0012","document_id":"SSA-2020-0012-0001","regulation_id_number":null,"title":"Agency Information Collection Activities: Proposed Request","checked_regulationsdotgov_at":"2023-02-28T18:42:30Z"},"regulations_dot_gov_url":null,"significant":null,"signing_date":null,"start_page":15556,"subtype":null,"title":"Information Collection; Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)","toc_doc":null,"toc_subject":null,"topics":[],"type":"Notice","volume":85}