{"abstract":"In this document, the Federal Communications Commission adopted a Report and Order that adopts measures designed to address two fraudulent practices bad actors use to take control of consumers' cell phone accounts and wreak havoc on people's financial and digital lives without ever gaining physical control of a consumer's phone. The Report and Order revises the Commission's Customer Proprietary Network Information (CPNI) and Local Number Portability (LNP) rules to require wireless providers to adopt secure methods of authenticating a customer before redirecting a customer's phone number to a new device or provider. The Report and Order also require wireless providers to immediately notify customers whenever a SIM change or port-out request is made on customers' accounts, and take additional steps to protect customers from SIM swap and port-out fraud.","action":"Final rule.","agencies":[{"raw_name":"FEDERAL COMMUNICATIONS COMMISSION","name":"Federal Communications Commission","id":161,"url":"https://www.federalregister.gov/agencies/federal-communications-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/161","parent_id":null,"slug":"federal-communications-commission"}],"body_html_url":"https://www.federalregister.gov/documents/full_text/html/2023/12/08/2023-26338.html","cfr_references":[{"chapter":null,"citation_url":null,"part":"52","title":47},{"chapter":null,"citation_url":null,"part":"64","title":47}],"citation":"88 FR 85794","comment_url":null,"comments_close_on":null,"correction_of":null,"corrections":[],"dates":"Effective January 8, 2024, except for revisions to 47 CFR 52.37(c), 52.37(d), 52.37(e), 52.37(g) (instruction 3), 64.2010(h)(2), 64.2010(h)(3), 64.2010(h)(4), 64.2010(h)(5), 64.2010(h)(6), and 64.2010(h)(8) (instruction 6), which contain information collection requirements and are delayed indefinitely. The FCC will publish a document in the Federal Register announcing the effective date for those Sections.","disposition_notes":null,"docket_ids":["WC Docket No. 21-341","FCC 23-95, FR ID 186823"],"dockets":[],"document_number":"2023-26338","effective_on":"2024-01-08","end_page":85815,"executive_order_notes":null,"executive_order_number":null,"full_text_xml_url":"https://www.federalregister.gov/documents/full_text/xml/2023/12/08/2023-26338.xml","html_url":"https://www.federalregister.gov/documents/2023/12/08/2023-26338/protecting-consumers-from-sim-swap-and-port-out-fraud","images":{},"images_metadata":{},"json_url":"https://www.federalregister.gov/api/v1/documents/2023-26338?publication_date=2023-12-08","mods_url":"https://www.govinfo.gov/metadata/granule/FR-2023-12-08/2023-26338/mods.xml","not_received_for_publication":null,"page_length":22,"page_views":{"count":3697,"last_updated":"2026-06-24 20:15:04 -0400"},"pdf_url":"https://www.govinfo.gov/content/pkg/FR-2023-12-08/pdf/2023-26338.pdf","presidential_document_number":null,"proclamation_number":null,"public_inspection_pdf_url":"https://public-inspection.federalregister.gov/2023-26338.pdf?1701956716","publication_date":"2023-12-08","raw_text_url":"https://www.federalregister.gov/documents/full_text/text/2023/12/08/2023-26338.txt","regulation_id_number_info":{},"regulation_id_numbers":[],"regulations_dot_gov_info":{"comments_count":0,"agency_id":"FCC","document_id":"FCC-2023-0449-0001","checked_regulationsdotgov_at":"2023-12-09T13:00:06Z"},"regulations_dot_gov_url":null,"significant":null,"signing_date":null,"start_page":85794,"subtype":null,"title":"Protecting Consumers from SIM-Swap and Port-Out Fraud","toc_doc":"Protecting Consumers from Subscriber Identity Module-Swap and Port-Out Fraud","toc_subject":null,"topics":["Communications","Communications common carriers","Privacy","Reporting and recordkeeping requirements","Telecommunications","Telephone"],"type":"Rule","volume":88}