{"abstract":"The Commission is adopting a final rule on procedures for certain postal complaints and rate and service inquiries. Their adoption is consistent with Commission obligations under a recent change in law.","action":"Final rule.","agencies":[{"raw_name":"POSTAL REGULATORY COMMISSION","name":"Postal Regulatory Commission","id":409,"url":"https://www.federalregister.gov/agencies/postal-regulatory-commission","json_url":"https://www.federalregister.gov/api/v1/agencies/409","parent_id":null,"slug":"postal-regulatory-commission"}],"body_html_url":"https://www.federalregister.gov/documents/full_text/html/2009/04/10/E9-8153.html","cfr_references":[{"chapter":null,"citation_url":null,"part":3001,"title":39},{"chapter":null,"citation_url":null,"part":3030,"title":39},{"chapter":null,"citation_url":null,"part":3031,"title":39}],"citation":"74 FR 16734","comment_url":null,"comments_close_on":null,"correction_of":null,"corrections":[],"dates":"Effective May 11, 2009.","disposition_notes":null,"docket_ids":["Docket No. RM2008-3","Order No. 195"],"dockets":[],"document_number":"E9-8153","effective_on":"2009-05-11","end_page":16747,"executive_order_notes":null,"executive_order_number":null,"full_text_xml_url":"https://www.federalregister.gov/documents/full_text/xml/2009/04/10/E9-8153.xml","html_url":"https://www.federalregister.gov/documents/2009/04/10/E9-8153/postal-complaints-and-rate-and-service-inquiries","images":{},"images_metadata":{},"json_url":"https://www.federalregister.gov/api/v1/documents/E9-8153?publication_date=2009-04-10","mods_url":"https://www.govinfo.gov/metadata/granule/FR-2009-04-10/E9-8153/mods.xml","not_received_for_publication":null,"page_length":14,"page_views":{"count":87,"last_updated":"2026-07-26 22:15:03 -0400"},"pdf_url":"https://www.govinfo.gov/content/pkg/FR-2009-04-10/pdf/E9-8153.pdf","presidential_document_number":null,"proclamation_number":null,"public_inspection_pdf_url":null,"publication_date":"2009-04-10","raw_text_url":"https://www.federalregister.gov/documents/full_text/text/2009/04/10/E9-8153.txt","regulation_id_number_info":{},"regulation_id_numbers":[],"regulations_dot_gov_info":{},"regulations_dot_gov_url":null,"significant":null,"signing_date":null,"start_page":16734,"subtype":null,"title":"Postal Complaints and Rate and Service Inquiries","toc_doc":"Postal Complaints and Rate and Service Inquiries","toc_subject":null,"topics":["Administrative practice and procedure"],"type":"Rule","volume":74}