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Agency Information Collection Activities: Proposed Collection; Comment Request

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National Archives and Records Administration (NARA).




NARA is giving public notice that the agency proposes to request extension of a currently approved information collection used in all NARA research rooms, museums, and Presidential Libraries for customers to provide comments, suggestions, and complaints about NARA service. Additionally, customers can provide comments on the objectivity, usefulness, or integrity of NARA's information. The information will be used to improve service and plan future services. The public is invited to comment on the proposed information collection pursuant to the Paperwork Reduction Act of 1995.


Written comments must be received on or before January 26, 2004 to be assured of consideration.


Comments should be sent to: Paperwork Reduction Act Comments (NHP), Room 4400, National Archives and Records Administration, 8601 Adelphi Rd, College Park, MD 20740-6001; or faxed to 301-837-3213; or electronically mailed to

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Requests for additional information or copies of the proposed information collections and supporting statements should be directed to Tamee Fechhelm at telephone number 301-837-1694, or fax number 301-837-3213.

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Pursuant to the Paperwork Reduction Act of 1995 (Public Law 104-13), NARA invites the general public and other Federal agencies to comment on proposed information collections. The comments and suggestions should address one or more of the following points: (a) Whether the proposed collection information is necessary for the proper performance of the functions of NARA; (b) the accuracy of NARA's estimate of the burden of the proposed information collections; (c) ways to enhance the quality, utility, and clarity of the information to be collected; and (d) ways to minimize the burden of the collection of information on respondents, including the use of information technology. The comments that are submitted will be summarized and included in the NARA request for Office of Management and Budget (OMB) approval. All comments will become a matter of public record. In this notice, NARA is soliciting comments concerning the following information collection:

Title: Customer Comment Form.

OMB number: 3095-0007.

Agency form number: NA Form 14045.

Type of review: Regular.

Affected public: Individuals.

Estimated number of respondents: 9,600.

Estimated time per response: 5 minutes.

Frequency of response: On occasion.

Estimated total annual burden hours: 800 hours.

Abstract: The information collection is a customer comment form made available to persons who use NARA services or visit NARA museums. The form is voluntary and is used to record comments, complaints, and suggestions, from NARA customers about our services, products, and the objectivity, usefulness, or integrity of our information. NARA uses the information collected from our customers to correct problems and improve service.

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Dated: November 17, 2003.

L. Reynolds Cahoon,

Assistant Archivist for Human Resources and Information Services.

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[FR Doc. 03-29363 Filed 11-24-03; 8:45 am]