U.S. Agency for International Development (USAID) has submitted the following information collection to OMB for review and clearance under the Paperwork Reduction Act of 1995, Public Law 104-13. Comments regarding this information collection are best assured of having their full effect if received within 30 days of this notification. Comments should be addressed to: Desk Officer for USAID, Office of Information and Regulatory Affairs, Office of Management and Budget (OMB), Washington, DC 20503. Copies of submission may be obtained by calling (202) 712-1365.
OMB Number: OMB 0412-XXXX.
Form Number: N/A.
Title: Web site Modernization Pop-up Survey.
Type of Submission: A New Information Collection.
Purpose: Improving agency programs requires ongoing assessment of service delivery, by which we mean systematic review of the operation of a program compared to a set of explicit or implicit standards, as a means of contributing to the continuous improvement of the program. The Agency will collect, analyze, and interpret information gathered through this generic clearance to identify strengths and weaknesses of current services and make improvements in service delivery based on feedback. The solicitation of feedback will target areas such as: Timeliness, appropriateness, accuracy of information, courtesy, efficiency of service delivery, and resolution of issues with service delivery. Responses will be assessed to plan and inform efforts to improve or maintain the quality of service offered to the public. If this information is not collected, vital feedback from customers and stakeholders on the Agency's services will be unavailable.
Annual Reporting Burden
Total annual responses: 500.
Total annual hours requested: 41 hours.
Date: December 4, 2012.
Chief, Information and Records Division, U.S. Agency for International Development.
[FR Doc. 2012-29644 Filed 12-10-12; 8:45 am]
BILLING CODE 6116-01-M