Agency Information Collection Activities: Proposed Collection; Comments Requested; Firearms & Explosives Services Division Customer Service Survey
60 Day Notice Of Information Collection.
Table of Contents Back to Top
The Department of Justice (DOJ), Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF), will be submitting the following information collection request to the Office of Management and Budget (OMB) for review and approval in accordance with the Paperwork Reduction Act of 1995. This notice requests comments from the public and affected agencies concerning the proposed information collection. Comments are encouraged and will be accepted for “sixty days” until March 12, 2012. This process is conducted in accordance with 5 CFR 1320.10.
If you have comments especially on the estimated public burden or associated response time, suggestions, or need a copy of the proposed information collection instrument with instructions or additional information, please contact Thomas DiDomenico, FESDSurvey@atf.gov Chief, Firearms and Explosives Services Division, 244 Needy Road, Martinsburg, WV 25405.
Written comments and suggestions from the public and affected agencies concerning the proposed collection of information are encouraged. Your comments should address one or more of the following four points:
—Evaluate whether the proposed collection of information is necessary for the proper performance of the functions of the agency, including whether the information will have practical utility;
—Evaluate the accuracy of the agencies' estimate of the burden of the proposed collection of information, including the validity of the methodology and assumptions used;
—Enhance the quality, utility, and clarity of the information to be collected; and
—Minimize the burden of the collection of information on those who are to respond, including through the use of appropriate automated, electronic, mechanical, or other technological collection techniques or other forms of information technology, e.g., permitting electronic submission of responses.
Summary of Information Collection Back to Top
(1) Type of Information Collection: New.
(2) Title of the Form/Collection: Firearms & Explosives Services Division Customer Service Survey.
(3) Agency form number, if any, and the applicable component of the Department of Justice sponsoring the collection: Form Number: None.
(4) Affected public who will be asked or required to respond, as well as a brief abstract: Primary: Business or other for-profit. Other: None.
Need for Collection Back to Top
The Firearms & Explosives Services Division (FESD) provides dealer licensing and other services related to the importation and transfers of weapons within the firearms and explosives industry. This anonymous survey would allow FESD to gauge customer satisfaction and correct potential deficiencies. Internal audits have demonstrated the need for a division level survey to enhance greater customer satisfaction.
(5) An estimate of the total number of respondents and the amount of time estimated for an average respondent to respond: The number of respondents cannot be determined because a survey has not been done before. It is estimated that respondents will take five minutes to complete the online survey.
(6) An estimate of the total public burden (in hours) associated with the collection: The total public burden cannot be estimated as the survey is voluntary and the number of respondents cannot be determined.
If additional information is required contact: Jerri Murray, Department Clearance Officer, Policy and Planning Staff, Justice Management Division, Department of Justice, Two Constitution Square, Room 2E-508, 145 N Street NE., Washington, DC 20530.
Department Clearance Officer, PRA,U.S. Department of Justice.
[FR Doc. 2012-159 Filed 1-9-12; 8:45 am]
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