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Notice

Proposed Information Collection (Health Eligibility Center (HEC) New Enrollee Survey) Activity: Comment Request

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Information about this document as published in the Federal Register.

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AGENCY:

Veterans Health Administration, Department of Veterans Affairs.

ACTION:

Notice.

SUMMARY:

The Veterans Health Administration (VHA) is announcing an opportunity for public comment on the proposed collection of certain information by the agency. Under the Paperwork Reduction Act (PRA) of 1995, Federal agencies are required to publish notice in the Federal Register concerning each proposed collection of information, including each proposed new collection, and allow 60 days for public comment in response to the notice. This notice solicits comments on information needed to improve HEC enrollment processes.

DATES:

Written comments and recommendations on the proposed collection of information should be received on or before January 12, 2010.

ADDRESSES:

Submit written comments on the collection of information through the Federal Docket Management System (FDMS), http://www.Regulations.gov;​ or to Mary Stout, Veterans Health Administration (193E1), Department of Veterans Affairs, 810 Vermont Avenue, NW., Washington, DC 20420 or e-mail: mary.stout@va.gov. Please refer to “OMB Control No. 2900-New (HEC New Enrollee Survey)” in any correspondence. During the comment period, comments may be viewed online through the FDMS.

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FOR FURTHER INFORMATION CONTACT:

Mary Stout at (202) 461-5867 or FAX (202) 273-9381.

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SUPPLEMENTARY INFORMATION:

Under the PRA of 1995 (Pub. L. 104-13; 44 U.S.C. 3501-3521), Federal agencies must obtain approval from OMB for each collection of information they conduct or sponsor. This request for comment is being made pursuant to Section 3506(c)(2)(A) of the PRA.

With respect to the following collection of information, VHA invites comments on: (1) Whether the proposed collection of information is necessary for the proper performance of VHA's functions, including whether the information will have practical utility; (2) the accuracy of VHA's estimate of the burden of the proposed collection of information; (3) ways to enhance the quality, utility, and clarity of the information to be collected; and (4) ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques or the use of other forms of information technology.

Title: Health Eligibility Center (HEC) New Enrollee Survey, VA Form 10-0479.

OMB Control Number: 2900-New (HEC New Enrollee Survey).

Type of Review: New collection.

Abstract: The data collected on VA Form 10-0479 will be used to improve Start Printed Page 58684customer service processes for Veterans applying for health care benefits. VA will use this information to determine the quality of customer service given to the Veteran and to identify what areas within the process are in need for improvement.

Affected Public: Individuals or Households.

Estimated Annual Burden: 153 hours.

Estimated Average Burden per Respondent: 5.7 minutes.

Frequency of Response: Annually.

Estimated Number of Respondents: 1,055.

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Dated: November 9, 2009.

By direction of the Secretary:

Denise McLamb,

Program Analyst, Enterprise Records Service.

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[FR Doc. E9-27279 Filed 11-12-09; 8:45 am]

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