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60-Day Notice of Intention To Request Clearance of Collection of Information; Opportunity for Public Comment

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Department of the Interior, National Park Service.


Notice and request for comments.


Under the provisions of the Paperwork Reduction Act of 1995 and 5 CFR part 1320, Reporting and Record Keeping Requirements, the National Park Service (NPS) invites public comments on renewal of an information collection approved under Office of Management and Budget (OMB) #1024-0216.


Public comments on this Information Collection Request (ICR) will be accepted on or before September 20, 2010.


Send comments to: Jennifer Hoger Russell, Park Studies Unit, College of Natural Resources, University of Idaho, P.O. Box 441139, Moscow, ID 83844-1139; Phone: (208) 885-4806; Fax: (208) 885-4216; e-mail: Also, you may send comments to Cartina Miller, NPS Information Collection Clearance Officer, 1201 “Eye” St., NW., Washington, DC 20005, or by e-mail to All responses to this notice will be summarized and included in the request for the Office of Management and Budget (OMB) approval. All comments will become a matter of public record. To Request a Draft of Proposed Collection of Information Contact: Jennifer Hoger Russell, Park Studies Unit, College of Natural Resources, University of Idaho, P.O. Box 441139, Moscow, ID 83844-1139; Phone: (208) 885-4806; Fax: (208) 885-4216; e-mail:

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Dr. Bruce Peacock, NPS Social Science Division,1201 Oakridge Drive, Fort Collins, CO 80525; or via phone at 970-267-2106; or via e-mail at You are entitled to a copy of the entire ICR package free of charge.

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Title: National Park Service Visitor Survey Card.

Bureau Form Number: None.

OMB Number: 1024-0216.

Expiration Date: To be requested.

Type of Request: Renewal of an existing information collection approval.

Description of Need: The National Park Service Act of 1916, 38 Stat 535, Start Printed Page 4211716 U.S.C. 1, et seq., requires that the NPS preserve national parks for the use and enjoyment of present and future generations. At the field level, this means resource preservation, public education, facility maintenance and operation, and physical developments as are necessary for public use, health, and safety. Other Federal mandates (National Environmental Policy Act and NPS Management Policies) require visitor use data in the impact assessment of development on users and resources as part of each park's general management plan. The Government Performance and Results Act (GPRA) of 1993 (Pub. L. 103-62) requires that the NPS develop goals to improve program effectiveness and public accountability and to measure performance related to these goals. The Visitor Survey Card (VSC) project measures performance toward those goals through a short visitor survey card. The project is an element of the NPS Strategic Plan and the Department of the Interior (DOI) Strategic Plan.

The NPS has used the VSC to conduct surveys at approximately 330 National Park Service units annually since 1998. The purpose of the VSC is to measure visitors' opinions about park facilities, services, and recreational opportunities in each park unit and System-wide. This effort is required by GPRA and other NPS and DOI strategic planning efforts. Data from the proposed survey is needed to assess performance regarding NPS GPRA goals IIa1A and IIb1. The relevant NPS GPRA goals are:

IIa1A: Percent of visitors satisfied with appropriate facilities, services and recreational opportunities.

IIb1: Visitor understanding and appreciation of the significance of the park they are visiting.

In addition, the survey collects data to support the DOI Strategic Plan goal on visitor satisfaction with the value for entrance fees paid to access public lands managed by the DOI. NPS performance on all goals measured in this study will contribute to DOI Department-wide performance reports. Results of the VSC will also be used by park managers to improve visitor services at the approximately 330 units of the National Park System where the survey is administered.

The VSC is a component of the Visitor Services Project, which is funded by the NPS through a cooperative agreement with the Park Studies Unit at the University of Idaho, and has been in use since 1998. The NPS received clearance for the VSC from OMB under the original clearance number (OMB# 1024-0216). That clearance will expire on November 30, 2010. This request is for OMB approval for another three years.

Comments are invited on: (1) The practical utility of the information being gathered; (2) the accuracy of the burden hour estimate; (3) ways to enhance the quality, utility, and clarity of the information to be collected; and (4) ways to minimize the burden to respondents, including use of automated information collection techniques or other forms of information technology. Before including your address, phone number, e-mail address, or other personal identifying information in your comment, you should be aware that your entire comment, including your personal identifying information, may be made publicly available at any time. While you can ask us in your comment to withhold your personal identifying information from public review, we cannot guarantee that we will be able to do so.

Automated data collection: This information will be collected via mail and locked, on-site collection boxes. No automated data collection will occur.

Description of respondents: Visitors to approximately 330 NPS units.

Estimated average number of respondents: 132,000 visitors who accept the survey card (92,400 non-respondents and 39,600 respondents) and 1,188 visitors who refuse to take the survey card but are willing to answer the two demographic questions and the overall satisfaction question.

Estimated average burden hours per response: 1 minute for non-respondents, 3 minutes for respondents, and 2 minutes for visitors who refuse to take the survey card but are willing to answer the two demographic questions and the overall satisfaction question.

Frequency of Response: 1 time per respondent.

Estimated annual reporting burden: 3,560 hours.

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Dated: July 7, 2010.

Cartina Miller,

NPS, Information Collection Clearance Officer.

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[FR Doc. 2010-17585 Filed 7-19-10; 8:45 am]