SUPPLEMENTARY INFORMATION:

GSA undertook and completed an agency-wide review of its Privacy Act systems of records. As a result of the review, GSA is publishing an updated Privacy Act system of records notice.

The revised system notice reflects additional data that is collected and stored within the system. This update does not change individuals' rights to access or amend their records in the system of records.

GSA/CIO-1

SYSTEM NAME:

GSA Credential and Identity Management System (GCIMS).

SYSTEM LOCATION:

GCIMS comprises a web-based application and data is maintained in a secure server facility in Fort Worth, TX and Kansas City, MO. Additionally, some fingerprint data may be stored in other GSA facilities to handle adjudications for employees and contractors located in GSA facilities where staffed fingerprint collection stations have been established to handle the contractor and employee Personal Identity Verification (PIV) process. Contact the System Manager for additional information.

CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM:

Individuals who require routine access to agency facilities and information technology systems, including:

a. Federal employees.

b. Contractors.

c. Child care workers and other temporary workers with similar access requirements.

The system does not apply to occasional visitors or short-term guests, to whom GSA facilities may issue local Facility Access Cards (FAC).

CATEGORIES OF RECORDS IN THE SYSTEM:

The system contains information needed for issuing and maintaining HSPD-12 credentials and also access privilege information. Records may include:

• Employee/contractor/other worker full name
• Social Security Number (SSN)
• Date of birth
• Place of birth
• Height
• Weight
• Hair color
• Eye color
• Sex
• Citizenship ( printed page 47140)
• Non-US citizens only:

○ Port of entry city and state

○ Date of entry

○ Less than 3-year US resident (yes or no)

• Occupation
• Summary report of investigation
• Investigation results and date
• File attachments containing PII
• Security Specialist Notes
• Investigation History Data
• Level of security clearance
• Date of issuance of security clearance
• Facial Image
• Fingerprints
• Organization/office of assignment
• Region
• Company name
• Telephone number
• ID card issuance and expiration dates
• ID card number
• Emergency responder designation
• Home address and work location
• Emergency contact information
• Physical and logical access
• Contractors only:

○ Contract company (also referred as vendor)

○ Vendor Point of Contact (POC)

○ Whether contract company is the prime or a subcontractor

○ Name of prime if company is subcontractor

○ Task order number, delivery order, or contract base number

○ Contract start and end date

○ Contract option years (yes or no)

○ Names of previous companies on GSA contracts

AUTHORITY FOR MAINTENANCE OF THE SYSTEM:

5 U.S.C. 301, 40 U.S.C. 121, 40 U.S.C. 582, 40 U.S.C. 3101, 40 U.S.C. 11315, 44 U.S.C. 3602, E.O. 9397, as amended, and Homeland Security Presidential Directive 12 (HSPD-12).

PURPOSE:

The primary purposes of the system are: To act as an authoritative source for GSA identities including employees and contractors to verify that all persons requiring routine access to GSA facilities or using GSA information resources have sufficient background investigations and are permitted access, to track and manage PIV smart cards issued to persons who have routine access to GSA facilities and information systems, to provide reports of identity data for administrative and staff offices to efficiently track and manage personnel, and to track and process background investigations for GSA personnel. (GSA branded the PIV card that it issues to its personnel as the GSA Access Card.)

ROUTINE USES OF THE SYSTEM RECORDS, INCLUDING CATEGORIES OF USERS AND THEIR PURPOSE FOR USING THE SYSTEM:

System information may be accessed and used by:

a. GSA Personnel and GSA investigation service provider Department of Homeland Security, Federal Protective Service (DHS FPS) Personnel when needed for official use only, including, but not limited to: managing identity information of GSA personnel; managing the issuance and maintenance of Access Cards; managing the completion of background investigation requirements.

Additional users who do not have access to privacy data are:

• IT Helpdesk Personnel.
• Building Managers controlling physical access.
• System Administrators providing logical access.
• Record Holders updating their personal information (Employment Information, Emergency Contacts, Work and Home Address) in the self-service module.
• Google Mail Team.

b. To verify suitability of an employee or contractor before granting access to specific resources;

c. To disclose information to agency staff and administrative offices who may restructure the data for management purposes;

d. An authoritative source of identities for Active Directory, Google mail, and other GSA systems;

e. In any legal proceeding, where pertinent, to which GSA is a party before a court or administrative body;

f. To authorized officials engaged in investigating or settling a grievance, complaint, or appeal filed by an individual who is the subject of the record.

g. To a Federal, state, local, foreign, or tribal agency in connection with the hiring or retention of an employee; the issuance of a security clearance; the reporting of an investigation; the letting of a contract; or the issuance of a grant, license, or other benefit to the extent that the information is relevant and necessary to a decision;

h. To the Office of Personnel Management (OPM), the Office of Management and Budget (OMB), or the Government Accountability Office (GAO) when the information is required for program evaluation purposes;

i. To a Member of Congress or staff on behalf of and at the request of the individual who is the subject of the record;

j. To an expert, consultant, or contractor of GSA in the performance of a Federal duty to which the information is relevant;

k. To the National Archives and Records Administration (NARA) for records management purposes;

l. To appropriate agencies, entities, and persons when (1) the Agency suspects or has confirmed that the security or confidentiality of information in the system of records has been compromised; (2) the Agency has determined that as a result of the suspected or confirmed compromise there is a risk of harm to economic or property interests, identity theft or fraud, or harm to the security or integrity of this system or other systems or programs (whether maintained by GSA or another agency or entity) that rely upon the compromised information; and (3) the disclosure made to such agencies, entities, and persons is reasonably necessary to assist in connection with GSA's efforts to respond to the suspected or confirmed compromise and prevent, minimize, or remedy such harm.

POLICIES AND PRACTICES FOR STORING, RETRIEVING, ACCESSING, RETAINING, AND DISPOSING RECORDS IN THE SYSTEM:

STORAGE:

Computer records are stored on a secure server and accessed over the web using encryption software. Paper records, when created, are kept in file folders and cabinets in secure locked rooms where only authorized personnel have access. The enrollment workstations are kept in secure locations with limited access to authorized personnel only.

RETRIEVABILITY:

Records are retrievable by a combination of first name, last name, and/or Social Security Number. Group records are retrieved by organizational code.

SAFEGUARDS:

Computer records within GCIMS are protected utilizing certificate based smart card login. Paper records are stored in locked metal containers or in secured rooms when not in use. Information is released to authorized officials based on their need to know.

RETENTION AND DISPOSAL:

Records are disposed of as specified in the handbook, GSA Records Maintenance and Disposition System (CIO P 1820.1).

SYSTEM MANAGER AND ADDRESS:

Program Manager, Identity, Credential and Access Management Division, General Services Administration, 1800 F St. NW., Room 2340, Washington, DC 20405. ( printed page 47141)

NOTIFICATION PROCEDURE:

Individuals wishing to inquire if the system contains information about them should contact the system manager at the above address.

CONTESTING RECORD PROCEDURES:

Rules for contesting the content of a record and appealing a decision are contained in 41 CFR 105-64.

RECORD SOURCES CATEGORIES:

The sources for information in the system are the individuals about whom the records are maintained, the supervisors of those individuals, existing GSA systems, sponsoring agency, former sponsoring agency, other Federal agencies, contract employer, former employer, and the U.S. Office of Personnel Management (OPM).