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Agency Information Collection Activities; Submission for OMB Review; Comment Request; Internal Revenue Service Research Applied Analytics & Statistics (RAAS) Comprehensive Taxpayer Attitude Survey

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Departmental Offices, U.S. Department of the Treasury.




The Department of the Treasury will submit the following information collection requests to the Office of Management and Budget (OMB) for review and clearance in accordance with the Paperwork Reduction Act of 1995, on or after the date of publication of this notice. The public is invited to submit comments on these requests.


Comments should be received on or before July 24, 2020 to be assured of consideration.


Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to​public/​do/​PRAMain. Find this particular information collection by selecting “Currently under 30-day Review—Open for Public Comments” or by using the search function.

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Copies of the submissions may be obtained from Molly Stasko by emailing, calling (202) 622-8922, or viewing the entire information collection request at

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Internal Revenue Service (IRS)

Title: Comprehensive Taxpayer Attitude Survey.

OMB Control Number: 1545-2288.

Type of Review: Reinstatement of a previously approved information collection.

Description: The Internal Revenue Service (IRS) conducts the Comprehensive Taxpayer Attitude Survey as part of the Service-wide effort to maintain a system of balanced organizational performance measures mandated by the IRS Restructuring and Reform Act (RRA) of 1998. This is also a result of Executive Order 12862 that requires all government agencies to survey their customers.

The IRS' office of Research Applied Analytics & Statistics (RAAS) is sponsoring this annual survey (formerly conducted by the IRS Oversight Board) with the objective of better understanding what influences taxpayers' tax compliance, their opinions of the IRS, and their customer service preferences, as well as how these taxpayer views change over time.

Affected Public: Individuals or households.

Estimated Number of Respondents: 39,273.

Frequency of Response: Annually.

Estimated Total Number of Annual Responses: 39,273.

Estimated Time per Response: 0.5 minutes (screenings), 23 minutes (surveyed participants).

Estimated Total Annual Burden Hours: 1,111.

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Authority: 44 U.S.C. 3501 et seq.

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Dated: June 18, 2020.

Spencer W. Clark,

Treasury PRA Clearance Officer.

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[FR Doc. 2020-13562 Filed 6-23-20; 8:45 am]